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When possible in articles, please try to make note of what versions and levels the article pertains to.
When possible in articles, please try to make note of what versions and levels the article pertains to.
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Opening your eBook for the first time.
Apr 05 2011 07:00 AM |
Webby
in eBooks
Thank you for choosing our Mastercam Training eBooks!
This document explains what to expect when using your eBook and what to do if you run into issues. This information is also available in PDF and Word form for your convenience.
Opening your eBook for the first time.
When you open an eBook for the first time, an association is made between the eBook and your computer. Your eBook can be viewed on up to 3 different computers (i.e. your document will create an association with up to 3 computers and can be viewed as many times as you like on those three computers).
There is no extra software required to view your eBook other than Adobe Reader or Acrobat Pro 6.0.1 (or higher). If you do not have either, you can download a free copy of Adobe Reader here: http://get.adobe.com/reader. Alternatively, you can use Foxit Reader, also free.
When you open your eBook you will have access to the first section immediately. To access the rest, you will be asked for the username and password that was included in your introductory email. This email is usually sent within 24 business hours after your purchase. Once you enter this information you will have access to the eBook. Please note: this username and password is not at all linked to your eMastercam account, so please keep the intro email for future reference. If you have lost this email and cannot remember your password, please create a support ticket.
Some things you might run into, and how to deal with them.
If your copy of Adobe Reader / Acrobat is not configured to remember usernames / passwords, the following error will be displayed and the document will immediately close.
To fix this, follow the on-screen instructions by:
Getting help
Technology can be frustrating sometimes and we are here to try and minimize that should a problem arise. There are a number of ways you can get support during business hours:
This document explains what to expect when using your eBook and what to do if you run into issues. This information is also available in PDF and Word form for your convenience.
Opening your eBook for the first time.
When you open an eBook for the first time, an association is made between the eBook and your computer. Your eBook can be viewed on up to 3 different computers (i.e. your document will create an association with up to 3 computers and can be viewed as many times as you like on those three computers).
There is no extra software required to view your eBook other than Adobe Reader or Acrobat Pro 6.0.1 (or higher). If you do not have either, you can download a free copy of Adobe Reader here: http://get.adobe.com/reader. Alternatively, you can use Foxit Reader, also free.
When you open your eBook you will have access to the first section immediately. To access the rest, you will be asked for the username and password that was included in your introductory email. This email is usually sent within 24 business hours after your purchase. Once you enter this information you will have access to the eBook. Please note: this username and password is not at all linked to your eMastercam account, so please keep the intro email for future reference. If you have lost this email and cannot remember your password, please create a support ticket.
- Adobe Reader/Acrobat might ask if you wish to let the document access the internet. Click allow. Your computer will then communicate with the authentication server.
- You should then be presented with a dialog box like the one below confirming the successful unlock of your eBook. It will ask if you would like to automatically sign into the eBook the next time it is opened on this computer.
- If you choose Yes, anyone can open the eBook on your computer. Periodically, the document may ask for your credentials so keep them in an accessible place.
Some things you might run into, and how to deal with them.
If your copy of Adobe Reader / Acrobat is not configured to remember usernames / passwords, the following error will be displayed and the document will immediately close.
To fix this, follow the on-screen instructions by:
- Opening Adobe Reader
- From the menu bar, select Edit
- Select Preferences from the list
- On the left-hand sidebar, select Javascript
- Make sure "Enable global object security policy" is unchecked
- Click the OK button
- Close Adobe then Re-open the document
Getting help
Technology can be frustrating sometimes and we are here to try and minimize that should a problem arise. There are a number of ways you can get support during business hours:
- You may submit a support ticket through the client area: https://www.emasterc...&module=support
- Alternatively, you can email ebooks@inhousesolutions.com
- Or call 1.519.658.1471
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