art problem

[cherokeechief79]

we have mc x5 installed on 2 of our computers .we have 2 dongles and do not use the network key.i recently loaded x5 on a laptop which has windows 7.everything seems to wrk fine but when i try to use trace image raster to vector i get an error "failed to create temporary file" then when i close that i out i get "error in JPEG library" all of the other functionds in mc art seem to be working ok. any ideas?

thanks

mark

[Brad St.]

Do you by chance have admin rights as a user? Can you try starting Mastercam by right mouse clicking to start the program and run it elevated to see if this may help?

 

Our I.S. here now has everything locked and it makes life VERY HARD to try and do simple things. We can't even share file folders on our pc's to dump programs to our machines... arghhh.

[MACHINING JIM]

I also have received this error and I wasn't able to use Art at all with X5 . I had to go back and use X4 until X6 was released. Bummer considering we paid the maintenance for the X5.

[Brad St.]

I use it in X5 just fine previously on XP 32 bit and now on WIN 7 64.

 

Sorry I don't have more to offer.

 

B

[dayton]

has any found the fix for this  I need to get my art working thanks for any help  

[Guest]

has any found the fix for this  I need to get my art working thanks for any help  

101_0040.JPG

 

Have you called your reseller?

[dayton]

here is the fix for widows 7 mastercam x5 problem

2011-02-TechTalkin.pdf