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FAQs
I've lost my password, can you please send it
to me?
I can't access the forum. Can you help?
Is Mastercam an application with native support for computers with
dual processors?
How do I change my Member Level, or
add an image (Avatar)?
How do I change my email address?
Why does my cursor
disappear on Mastercam's black background?
Related Pages
Q. I've lost my password, can you please send it to me?
A. First of all you need to be a Registered Member to
access the Forum. Registration requires a valid email address.
» Lost Password?
For
assistance finding your registered login and/or password, click here.
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Q. I can't access the forum. Can you help?
A.
First of all you need to be a Registered Member to
access the Forum.
» Not Registered?
To
register, click here.
If you are registered and are using the correct case-sensitive user id and
password, you may have problems accepting cookies on your computer. We are now forcing login even to view the forum. You login only
'latches on' through use of cookies. Cookies need to be enabled to use the
forum. You may need to lower your browser security settings to accept
cookies.
This bulletin board uses cookies to store the following information: the
last time you logged in, your login identification, and your preferred
"topic view." These cookies are stored on your browser. Cookies are not
used to track your movement or perform any function other than to enhance
your use of the message board. If your browser does not support cookies,
or you have not enabled cookies on your browser, you will not be able to
successfully log on to the Forum.
If you ever experience login
problems, you may have a problem with the cookies that have been set in your
browser. If this happens, you can try clearing all cookies set on this
message board by clicking
http://www.eMastercam.com/cgi-bin/ultimatebb.cgi?ubb=clearcookies.
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Still Having Difficulties Logging In? |
Hostboard.com has excellent step-by-step instructions for
troubleshooting and resolving browser settings that could be the root of
your problems.
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Thanks to
James Meyette for this contribution.
Q. Is Mastercam an application with native support for
computers with dual processors (multi-processing)?
A. No.
In order to successfully (in a stable manner consistently) run
Mastercam in a multiple CPU environment, you must set the affinity. To do
this you first MUST be running Windows NT4.0, Windows 2000
Professional or Windows XP Professional all other Windows OSes do not
support multi-threading if you do not meet this criteria you might as well
spend a few more bucks and go get Win2k Pro (my personal favorite). Now,
launch Mastercam, then minimize it. Launch the Task manager (you may need
Power User or Administrator level access to do this so be sure you do), then
go to the Processes Page. Right click on Mill9.exe and go to Affinity, and
set it to run on CPU1 (or what ever CPU you choose, CPU1 is preferable over
CPU0 because CPU0 is handling most of the load). Minimize the Task Manager
and Maximize Mastercam and off you go.
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Q. How do I change my Member Level, or add an image (Avatar)?
A. Member Levels are based on the number of messages you post:
0 - New Member
11 - Member
500 - Senior Member
[At 1000
posts, we may even throw some swag your way!!]
CNC Software employees and Mastercam Resellers are
exempt from the Member Levels and may have their company name
displayed rather than a Level.
The privilege of having a custom Avatar is granted at
200 posts. This applies to both end users and resellers. Employees
of In-House Solutions and CNC Software are the only
exceptions, and may have their appropriate company logo displayed as
an Avatar.
You may send in your max 96 x 96 pixel image to the
Webmaster, along with company name and SIM number to validate your
status as a licensed user.
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Q. How do I change my email address?
A.
Update Your Profile with the new information.
Go to top
Thanks to
Bullines for documenting this issue.
Q. Why does my cursor disappear on Mastercam's black background?
A. The exact cause of this bug is unknown.
However, this behavior has only been known to occur
on computers running Windows 9x/ME with the following video
chipsets:
nVidia GeForce2 MX
nVidia GeForce2 MX 200
nVidia GeForce2 MX 400
No problems have been reported with the nVidia GeForce4 MX series of chipsets. nVidia's MX lines
are low-end chipsets and are not recommended for advanced 3D applications
such as Mastercam. nVidia's other GeForce chipsets, as well as the more
expensive Quadro line, is not affected by this bug and is recommended.
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