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resellers


Joe6Pack
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16 hours ago, Joe6Pack said:

Mastercam corp is closed so I'll ask here, can I choose to do business with any mastercam reseller?

Typically no.

As Ron said, you'd have to get permission form Mastercam HQ in Tolland for that.

Each dealership is regional and if you live in that area that is your dealer.

In some cases though, dealerships overlap.

My SoCal dealer Cad Cam Consulting, recently put out a press release stating they were now

servicing the San Diego area.

That region historically belongs to San Diego Cad Cam.

I don't know how that works or what's going on with that deal.

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7 hours ago, Jayson Kramer-CNC Software said:

before you can move to another dealer you need to contact CNC Software Sales team and ex-plane why you want to change Resellers and get permission. Have you talked to your reseller about the issues are having that makes you want to change? we always suggest starting there.
 

Ex-plane! Was that a pun Jayson?

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16 hours ago, c++ said:

It must be competitive having all these resellers carving up turf, kinda like street gangs if they catch u selling on their block. In Canada there is just IHS.

Not really it is a matter of customer support and verses Canada where In-House put a network of offices across Canada to support it in the USA we have different laws and other things that change from state to state. Take California for instance the state has 1/9 the population of the Country. The Southern California Mastercam dealer alone normally did more business than most of the International dealers that have complete countries. When Mastercam started they were not a AutoDesk just now getting into the CAM market. They had to create network to make that happen. Making all of them employee's from a business standpoint was not practical at that time. Many of the original dealers where doing other things until the dealership allowed enough money to earn a living just selling and supporting Mastercam. Back then there was no maintenance. You stayed in business by only getting new sales for the most part or people willing to pay the upgrade fees. Mastercam got started over 30 years ago and has done a good job getting to where they are.

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