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2021 hangs often now


Candicane
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Hi ,

Im having real issies with 2021 now..

Quite randomly when i select say a toolpath or a field to enter data it hangs for up to 20 seconds then its fine..

Ive done nothing different but its just started happening..

My Mastercam Event Log has heaps of error entries (see pic)..

Any help appreciated as this is really a drag...

Capture.JPG

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11 hours ago, gcode said:

It's in the group of icons on the bottom right corner of the screen that you access by right clicking the up arrow

It's only there when MC is running

You can`t turn it off permanently, but when you have trouble with a file, right click it and turn it off

To disable the event logger, replace it with a dummy MCLogr.eve file,

Description : Instead of launching McLogr.exe, launch a valid console application that returns 0;

MCLogr.zip

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don't forget to make a backup of mclogr.exe located in the mastercam install folder before overwriting  it,

I tested this in mastercam 2022 and it still effectively disables the event logger like in other versions.

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to build a dummy exe yourself you can install visual studio and compile a main function that is empty

int main()
{
	return 0;//do nothing return no errors
}

, or just download the one i attached above ^^

 

Vs download link :

 

https://visualstudio.microsoft.com/vs/community/

 

 

I dont know of another way to disable the event logr, Gunther showed us that trick on the other forum

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31 minutes ago, Candicane said:

Thanks for all the replies..

My files are all on an ssd drive whickh is E drive..

I think i will submit the file to mastercam qc..

What would there email be?

Ive also attached the file in question..

Thanks

!

X15B2471.mcam

[email protected]

I opened it on my system with no issues. I have several sessions of 2021 running and no issues to report loading it in.

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39 minutes ago, Candicane said:

i disabled the event logger and it fixed it right away..

Very strange..

I'm not very confidant in having to come up with a work around so maybe I'm stuck with this issue...

 

It's  a bug

The Event Logger gets stuck in a loop.

Turning it off prevents that.

It was fixed in an update but that is no help because your maintenance has expired

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i know my maintenance has expired so i dont expect to be able to fully update but is it possible to get just the update relating to the event logger so this can be resolved?

Or at the very least a way to stop the event logging altogether..

Surley this would be possible as it really is a pain the way it is at the moment..

 

 

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