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"Other program is busy" message when opening a part


machine_74
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Hey guys, I'm wondering if any of you have seen this one before. We have a user who uses MasterCam 2022 and was just upgraded to SolidWorks 2021 SP05.1. When he drags SLDPRT files into MasterCam, he gets the attached error.   If we hit retry a few times the error goes away but how can we get MasterCam to stop producing this message? Note: We've tried both local and network files, same result.1971161680_6-8-20222-49-12PM.png.07599403e2cc6e9466c74b711f89c769.png

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11 minutes ago, Pete Rimkus from CNC Software Inc. said:

It looks like the user has 'Import Solid History' turned on in Mastercam and that message is being put up by SolidWorks as we are opening it in the background.

Thanks for the quick response, we're efforting to find that option. Do you happen to know where we can shut that off, assuming it's a global setting?

Found it--but it's not turned on (see attached).

6-8-2022 3-58-23 PM.png

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  • 1 year later...

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