Update 3 randomly crashing?

[Leon82]

we updated to update 3 and now if i leave the computer when i come back its at the restart recovery screen. it happens a few times a day. it doesn't seem to give a warning.

[JParis]

Not any real help I know but we've been running update 3 since it was released and none of us has experienced any issue as you're seeing.

 

[#Rekd™]

Are you using a One Drive?

[Leon82]

9 minutes ago, #Rekd™ said:

Are you using a One Drive?

No, not that I know of. But I will check 

[Leon82]

one drive has never been logged into.

[Leon82]

it seems to happen when the computer locks to the login screen automatically

[crazy^millman]

47 minutes ago, Leon82 said:

it seems to happen when the computer locks to the login screen automatically

USB HASP? Power settings killing the USB ports when going into sleep mode/login screen? Could also be on the Ethernet Port also? I chased this one many times with Customers when I did Mastercam Tech Support working at Verisurf.

[Leon82]

39 minutes ago, crazy^millman said:

USB HASP? Power settings killing the USB ports when going into sleep mode/login screen? Could also be on the Ethernet Port also? I chased this one many times with Customers when I did Mastercam Tech Support working at Verisurf.

We have a server hasp. Only started with update 3. We've been on 2 for a few months now without any issues. They did upgrade e2 also. Maybe they changed a sever setting 

[JoshC]

i would suggest looking under advanced power settings on the pc under your power options, perhaps the hard drive or something else important is getting shut off or going into sleep or something? Did your IT team implement anything new that could turn something off or time you out after a while? 

[Leon82]

the sleep was set so i turned that off. It has it set so the power settings need admin password. it makes updating stuff great because the boss has to type it in every time

[Leon82]

I think it was the sleep settings. It must have screwed around with it because I had it on performance and it was switched back to balance 

[JoshC]

On 1/6/2023 at 8:50 AM, Leon82 said:

I think it was the sleep settings. It must have screwed around with it because I had it on performance and it was switched back to balance 

good find! yea i have seen power settings especially power saving settings cause a lot of issues, i think some of those power saving modes or settings drop the pcs performance so much that it can cause issues in specific circumstances, so i always put my pc into take all the power you want mode