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I followed the procedures in the sim fix pdf, and no change. This is with Win 10 pro, and Mcam X8. Reseller is no help at all, we don't have current maintenance, and would like a fix for this. I can get it running on my Win 10 home laptop, but thats not an ideal solution. The win 10 Pro machines just flat do not see the key after drivers are installed, no matter which drivers I use. TIA.

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I'd go right to 

 

Technical (dot) Support at mastercam (dot) com

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I have usb 2.0 and 3.0 on my rig. my son only works in the 2.0 holes.

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