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Start Up Crash


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In an attempt to start MasterCAM x6 HLE about a week ago after not having used it for a month, the program crashed when it read "Reading key mapping file." I looked online, found others had luck with uninstalling, cleaning out .NET framework and the registry and then reinstalling, but this didn't solve the problem. Not sure what to do, I contacted eapprentice (provides online MasterCAM courses), but they were just as stumped as I was.


So they gave me a link to x7 HLE. With high hopes, I cleaned out x6 and started up x7, only to encounter another crash when it reads "Running command line commands." So I go to MasterCAM support. Over the past two days I've spent a couple of hours working with one of their tech reps (who has been great), but now the both of us are stuck.


So I come to all of you. Has anyone encountered a similar error or have suggestions?


Things I've already tried:

  • Uninstall reinstall
  • Registry cleaning
  • .NET framework cleanout and reinstall
  • Reinstall to a new drive location
  • Disabling all antivirus features
  • Installing Windows updates
  • Uninstalling most software installed since it last work (save a couple games and some Adobe software).
  • General disk cleanup (through CCleaner and Revo Uninstaller)


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