Sign in to follow this  
Rocketmachinist

NASA wants IT approval

Recommended Posts

We have been slowly working our way through buying a new seat of Mastercam. Because this shop is buying their 1st copy of the software IT is wanting to treat it like nobody has ever used the software at all. If anyone out there has gone through any IT background checks for Mastercam and has any of the documentation proving that the software doesn't have any North Korean spy software built into it. Or any proof that it has been used in DOD/GOVT work for years and that it is a trusted software, then please PM me the information. I have been pushing for to get away from the absolutely horrible Surfcam since October and IT says it can take another 3 to 4 months to get the software approved. Every day we continue to use Surfcam we are just throwing money away. The program is just the worst.

Share this post


Link to post
Share on other sites

Rocket - email CNC direct. I'm sure they will have a load of sales literature saying they are the biggest, showing market share per country, direct into Boeing and Airbus etc etc.

  • Like 1

Share this post


Link to post
Share on other sites

SpaceX uses it as well. We program parts for many different companies and NASA is the end customer.

Share this post


Link to post
Share on other sites

We bought Mastercam here at JPL about 10 years ago. I wasn't directly involved with purchasing. I know IT had to do some research about the software but it did not take long to do it. I'm sure your reseller have all the answers they need. I will let you know if I find more information.

Share this post


Link to post
Share on other sites

We occasionally use our system for classified work. Our solution is to keep our workstation off the network so there is no chance of a hack or spying. It is a bit of a pain when updates are needed or when help from our reseller is needed, but we get by.

Share this post


Link to post
Share on other sites

We occasionally use our system for classified work. Our solution is to keep our workstation off the network so there is no chance of a hack or spying. It is a bit of a pain when updates are needed or when help from our reseller is needed, but we get by.

 

I have a tower that has been off line for 7 months so I can relate.

  • Like 1

Share this post


Link to post
Share on other sites

I have a tower that has been off line for 7 months so I can relate.

Our entire network is offline and has been for 11 years since company inception (6 pc's).

Only the 1x pc to the big outside world for email and interweb.

Everything runs smooth because there's no windows updates...

  • Like 1

Share this post


Link to post
Share on other sites

For the past decade, we have used the software regularly for DOE work in collaboration with various US National Labs. If there was a security problem I am sure it would have popped up by now. I will contact IT and see if they have anything on file. If I find any information I think might be of use, I'll PM you.

Share this post


Link to post
Share on other sites

We use MasterCAM here at GSFC. Couldnt help you with the approval process though, it was already in place when I got here.

Share this post


Link to post
Share on other sites

We have been slowly working our way through buying a new seat of Mastercam. Because this shop is buying their 1st copy of the software IT is wanting to treat it like nobody has ever used the software at all. If anyone out there has gone through any IT background checks for Mastercam and has any of the documentation proving that the software doesn't have any North Korean spy software built into it. Or any proof that it has been used in DOD/GOVT work for years and that it is a trusted software, then please PM me the information. I have been pushing for to get away from the absolutely horrible Surfcam since October and IT says it can take another 3 to 4 months to get the software approved. Every day we continue to use Surfcam we are just throwing money away. The program is just the worst.

 

Have your IT department put together a document listing the information they need and then they can work with your local reseller or us direct to get  the data they need.  I personally haven't been through this type of request before, however I did forward this along to others here at CNC to see if anyone has dealt with this before.  Out of curiosity, did you give your local Mastercam Reseller a call on this?

  • Like 2

Share this post


Link to post
Share on other sites

Have your IT department put together a document listing the information they need and then they can work with your local reseller or us direct to get  the data they need.  I personally haven't been through this type of request before, however I did forward this along to others here at CNC to see if anyone has dealt with this before.  Out of curiosity, did you give your local Mastercam Reseller a call on this?

I sent him an email. He said he would call up the main CNC software people and find out what information they have.

Share this post


Link to post
Share on other sites

I know this doesn't help, but we have ITAR controls and clearances,etc. Surprisingly the IT department here only once asked me about MCX. It showed up (for some reason) as unregistered or something, I just had them contact our reseller for license and purchase info....

Share this post


Link to post
Share on other sites

Your MasterCAM reseller should have some one who handles Federal Accounts. A lot of government agencies uses MasterCAM. Your IT dept is just being Paranoid.

Share this post


Link to post
Share on other sites

I can tell you that we went through a similar process when I was at Boeing. I know that Boeing IT scanned through Mastercam. I don't know if they just scanned through the installed components, or if CNC Software provided Boeing with a secure copy of the Mastercam source code. I remember the process took several months to complete, but Mastercam did pass the test, and was accepted as a "standard software product". One of the reasons that this is a requirement, is because Boeing does "remote installations" of software through a system they built in-house. You go to the standard software library they have, select the software program you want to install, and their software does the entire job, including a special "administrator" log in, and it all works automatically and remotely.

 

I'll try to reach out to some contacts I've got at Boeing and see if they can provide any info...

  • Like 1

Share this post


Link to post
Share on other sites

Wooh just got approval from it to buy our 1st seat in this shop. It took some nagging but the guy finally looked into it and approved the thing in about 3 hours.

 

It was funny the guy was soo passive aggressive with his email.

 

"I will look into the request, now."

This message was sent with low priority.

 

Man if he wasnt a civil servant i swear i would tear into him but those guys are so immune from discipline. At least we are moving forward.

 

Sent from my SM-G930T using Tapatalk

 

 

Share this post


Link to post
Share on other sites

But if this guy or someone involved in this procurement process bumps into this thread and read your last words, you can be the one in a weird situation.

 

Just saying... :whistle:  

Share this post


Link to post
Share on other sites

Wooh just got approval from it to buy our 1st seat in this shop. It took some nagging but the guy finally looked into it and approved the thing in about 3 hours. It was funny the guy was soo passive aggressive with his email. "I will look into the request, now." This message was sent with low priority. Man if he wasnt a civil servant i swear i would tear into him but those guys are so immune from discipline. At least we are moving forward. Sent from my SM-G930T using Tapatalk

Part of the reason could be that MasterCAM does not digitally sign their software (Gee, what's up with that, even I sign my software), thus it is impossible to verify it has come from them and has not been modified by a North Korean spy agency. And your IT policy probably specifically says about installing "software from unverified sources" being a big NO-NO.

 

I am sure MC has reasons for not signing (one of them being that it is so prolific) but for small guys like me signing helps to get by bureaucratic IT hassles.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

Join us!

eMastercam - your online source for all things Mastercam.

Together, we are the strongest Mastercam community on the web with over 56,000 members, and our online store offers a wide selection of training materials for all applications and skill levels.

Follow us