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error message trying to convert solidworks prt file


mike561h
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WE upgraded to solid works 2018.  Error message when trying to convert.  

This from Trevor,

make sure you have all the updates for 2018. having updated sim codes will not fix this. the last file you sent me, i opened with no issues. that is the only thing that could be different on our systems. i am in chicago training this week. you can either give our corporate office a call or post on one of the mastercam forums.

 

i am leading towards have all 3 updates installed, will fix your problem.

 

where can i get all updates. He sent a LINK last week. Said it updated to 2017 to 2018.  One hasp code said it updated . 

Thanks

 

 

 

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