My e-mail to CNC software bounced (Delivery failure message) from two different accounts. They made a specific request for an e-mail and I'm going to have to hope to figure out how to get it to the intended recipient on Monday. I found the recipient on Facebook and sent the attachment requested there, but I would have preferred to have been able to send to the e-mail address requested for delivery. I hope that works. That CNC Software representative was very professional and super courteous to work with, and confirmed that there was no definitive timeline, so my request for hasp maintenance was something they can accommodate. I greatly appreciated the cooperation extended. It was highly functional to have that kind of help.