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Posts posted by WoodyT
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Windows 7 64-Bit Home Premium.
ATI Mobility Radeon HD 5870.
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In an attempt to start MasterCAM x6 about a week ago after not having used it for a month, the program crashed when it read "Reading key mapping file." I looked online, found others had luck with uninstalling, cleaning out .NET framework and the registry and then reinstalling, but this didn't solve the problem. Not sure what to do, I contacted eapprentice (provides online MasterCAM courses), but they were just as stumped as I was.
So they gave me a link to x7. With high hopes, I cleaned out x6 and started up x7, only to encounter another crash when it reads "Running command line commands." So I go to MasterCAM support. Over the past two days I've spent a couple of hours working with one of their tech reps (who has been great), but now the both of us are stuck.
So I come to all of you. Has anyone encountered a similar error or have suggestions?
Things I've already tried:
- Uninstall reinstall
- Registry cleaning
- .NET framework cleanout and reinstall
- Reinstall to a new drive location
- Disabling all antivirus features
- Installing Windows updates
- Uninstalling most software installed since it last work (save a couple games and some Adobe software).
- General disk cleanup (through CCleaner and Revo Uninstaller)
Thanks
- Uninstall reinstall
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I have contacted both and am continuing to work with MasterCAM support, but would appreciate any input users here have.
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In an attempt to start MasterCAM x6 HLE about a week ago after not having used it for a month, the program crashed when it read "Reading key mapping file." I looked online, found others had luck with uninstalling, cleaning out .NET framework and the registry and then reinstalling, but this didn't solve the problem. Not sure what to do, I contacted eapprentice (provides online MasterCAM courses), but they were just as stumped as I was.
So they gave me a link to x7 HLE. With high hopes, I cleaned out x6 and started up x7, only to encounter another crash when it reads "Running command line commands." So I go to MasterCAM support. Over the past two days I've spent a couple of hours working with one of their tech reps (who has been great), but now the both of us are stuck.
So I come to all of you. Has anyone encountered a similar error or have suggestions?
Things I've already tried:
- Uninstall reinstall
- Registry cleaning
- .NET framework cleanout and reinstall
- Reinstall to a new drive location
- Disabling all antivirus features
- Installing Windows updates
- Uninstalling most software installed since it last work (save a couple games and some Adobe software).
- General disk cleanup (through CCleaner and Revo Uninstaller)
Thanks
- Uninstall reinstall
MasterCAM Start Up Crash
in Industrial Forum
Posted
Fixed! Drivers were the right place to look (although I actually updated them for something else). I upgraded to the AMD beta drivers (found here http://www.guru3d.com/files_details/amd_catalyst_13_10_beta2_(13_200_11_september_20)_download.html) and it fixed the problem.