On 5/17/2018 at 3:31 AM, savagkd said:

I have the exact same issue.  Anyone know how to fix it?

On 5/18/2018 at 11:28 PM, Chally72 said:

I have seen this issue occur on laptops with integrated graphics. The Tool Manager, for whatever reason, tries to use the Intel integrated graphics first, and when it needs to draw something on the screen, like when you double click on Cutting Tools or Holders after opening a library, it instantly locks up. I went up and down driver revisions for the Intel integrated graphics on my laptop and couldn't solve the issue that way.

The solution is to force the use of your dedicated graphics card for the Tool Manager application. This applies to desktops with integrated graphics as well- This is the process for NVIDIA cards:

1. Right click on the desktop and choose Nvidia Control Panel.

2. Go to Manage 3D Settings on the lefthand side.

3. Choose the Program Settings tab on the right.

4. Select Add under "Select a program to customize", and navigate to the location of your tool manager. By default for 2018, that is C:\Program Files\Mcam2018\Extensions\ToolManager.exe

5. Under "Select the preferred graphics processor for this program:", select High-Performance NVIDIA processor to force Tool Manager to open with the NVIDIA card and skip the Intel integrated graphics.

6. Hit apply in the bottom right corner. Repeat these steps for any other installed versions of Mastercam to ensure each tool manager version works with the dedicated card. You should now immediately be able to open up the tool manager and view libraries without crashes.

 

See the attached image for reference

 hi thanks for tips ,

i am having same issue .

BTW, do you know how to change   3d graphic setting  in INTEL ? i dont have nvidia graphic card...

cheers