Can't open MC in new computer

[paul b.]

Hello,

We have 4 Mastercam stations.And we have an application error when we try to open Mc 8.1.1

on our newest computer.

It has WindowsNT 4.0 with service pack 6.0,512mb RAM, Matrox Millenium Display 32mb,AMD 1400mhz.

When we try to go into Mastercam it says:"Dr.Watson for Windows NT. "An application error has occurred & is being generated,Mill8.exe

exception:illegal instruction(0x000001d),

address:0x690c7257"

We've tried reloading MC. Our MC tech/rep says MC wasn't loaded properly. We've done it on several other computers,and have been using MC since ver 4 a number of years ago.

Any help would be greatly appreciated.

Thanks

Paul B.

[Guest CNC Apps Guy 1]

Do you have Administrator Level access on that Workstation? If not you may want to try that. If your MIS won't go for it, try Power User.

[P_Scott]

Paul B,

Welcome to the Forum. What are the other systems that are running Mastercam? Are they all Win NT 4.0,sp6 with the same video card? Most likely Mastercam has been installed correctly unless it was not done using the Administrator domain. Try installing it from the Administrator domain. Beyond that, I would seek the advice of your Mastercam dealer. "Dr. Watson" is probably the most useless piece of Microsoft s*#t ever developed. Good luck to you Paul

[paul b.]

Thanks for your reply's.

The other computers have different hardware: 256mb RAM,800mhz,Matrox Millenium G400 AGP(new one has Matrox Mill. G550 AGP).

[Christian Raebild]

Sounds like a graphics card problem, then.

Have you tried to got to Start menu -> Programs -> Mastercam 8 -> CNCReg, the ActiveX/DLL Components tab, and register the files mc8view.dll, mcbitmap.ocx and mclstctl.ocx? In my experience, that solves graphics problems most of the time. To register a file in CNCReg, you select the file, mark 'Register control' and click 'Apply'. You need Administrator priviledges to register a control, as CNCReg has to write to the registry database.

If the above does not work, you might try to download and install the newest driver for your graphics card, instead of using the driver that came with the PC, as it will then most likely be a problem in the driver for the graphics card.

[paul b.]

I would like to thank you all for your help.

We got it working. We downloaded the latest graphics card drivers and used the cncreg on the files you mentioned above.Changed a few display settings and we're in.

Thanks again,

Paul

[Christian Raebild]

Good to hear you are up and running now.