New Users Please Read - Forum Rules & Guidelines

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Rule #1: Don't ask for a Post Processor.

 

Ask this question as your first message here and you won't necessarily like the responses you receive. The eMastercam.com Lynch Mob is on much higher alert than you could ever imagine.

 

Look to your reseller to supply you with the proper post for your machine, or quote for the work that needs to be done.

 

If you have something and are looking for improvements, it's a reasonable request. Maybe tell us why the post you have needs improvement.

 

Perhaps try to participate a bit on the Forum before you go asking for something. Not unlike Habitat for Humanity, we value Sweat Equity here. Quid pro quo, Clarice.

 

You may also want to let everyone know your company name so that your Hotmail or Yahoo email account doesn't give everyone the impression that you aren't a licensed Mastercam user.

 

[ 01-14-2004, 04:39 PM: Message edited by: Webmaster ]

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Welcome to the eMastercam.com. This Topic will attempt to consolidate some information currently found in the Forum Guidelines and Forum FAQ.

 

This Topic will serve as a living document, open to additions from the Forum Members.

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Forum Guidelines

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Registered users who allow Administrators and Moderators to send them email will receive software patch and update notices.

 

Feel free to post your Mastercam questions or comments on the forum, but please read these guidelines carefully before posting!

 

These guidelines were written for you. Following them will allow us to help you faster and more efficiently. Ignoring them will lead to less helpful replies or no help at all. We may send you back here to read them!

 

The Forum is for licensed Mastercam users in good standing. You may be asked at any time to supply us with your SIM #. Use of the Forum is a privilege, not a right.

 

1. Use 'Message Icons' to indicate specific topic categories. This will help members identify areas of interest at a glance.

 

2. Read back a few weeks in the posts already here. Your question may have already been posted, and the answer may already be waiting. The 'search' feature is helpful in finding messages related to your question.

 

3. You are encouraged to participate and answer questions posted by other Forum Members if you can. The model for this Forum is users helping users.

 

4. If you have the ability to place files on an anonymous FTP site, do so and place a link to the file in your message. Jayson 'cadcam' Kramer has allowed access to his own FTP site. Please follow these these FTP Upload Instructions.

 

5. No technical support questions will be answered by direct email to eMastercam.com. Use the Forum! For direct email technical support contact your reseller, or CNC Software's Technical Support Department.

 

6. Forgot your password? Use the 'Lost Password?' feature under 'Login' to have your User name and password emailed to your account. User names and passwords are *case sensitive*.

 

7. Using ALL CAPITAL LETTERS is the equivalent of yelling on the Internet. You *do* need to duct tape that Caps Lock key down for G-Code, but please untape it for this Forum.

 

8. Use of profanity including acronyms involving profanity will not be tolerated.

 

9. There is a web-based translation tool called Babel Fish that can be used to translate Forum posts into different languages. A 'Translate' button can also be added to Internet Explorer 5 to jump from any page directly to Babelfish.

 

10. Do post a 'thank you' when your problem is resolved. Other members may waste time offering assistance when you have already moved on.

 

11. Issues with your reseller should be resolved directly with your reseller and/or CNC Software. Airing out your issues using the forum will not be tolerated.

 

12. CNC Software discourages any discussion of pricing over the Internet, and we will respect their wishes on this forum. Around the globe product prices may fluctuate for various reasons including but not limited to economic conditions, varying service structures, international translation costs, and distribution costs.

 

Thanks for taking the time to read through this. Enjoy the forum.

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FTP Instructions

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At the moment we are using Jayson 'cadcam' Kramer's FTP Site for uploads.

 

Uploading an MC8 file and providing a link along with your question will make it much easier for other Members to assist you.

 

Step by step instructions:

 

-Click on this link to open cadcam's FTP site

-Bookmark the link or add it to your Favorites list

-With another Windows Explorer window open drag your file on to the FTP Explorer window.

-Use a link to your file location in your message, or specify the filename and note that it's on cadcam's FTP site.

-To download a file from the FTP site, right click on the file and select "Copy To Folder..." and then specify the folder to place the file.

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UBB Forum Engine Resources

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UBB FAQ

UBB™ User Guides - HTML, PDF (Acrobat), MS Word

UBB Support Page

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Q. I've lost my password, can you please send it to me?

 

A. First of all you need to be a Registered Member to access the Forum. Registration requires a valid email address.

 

» Lost Password?

For assistance finding your registered login and/or password, click here.

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Q. I can't access the forum. Can you help?

 

A. First of all you need to be a Registered Member to access the Forum.

 

» Not Registered? To register, click here.

 

If you are registered and are using the correct case-sensitive user id and password, you may have problems accepting cookies on your computer. We are now forcing login even to view the forum. You login only 'latches on' through use of cookies. Cookies need to be enabled to use the forum. You may need to lower your browser security settings to accept cookies.

 

This bulletin board uses cookies to store the following information: the last time you logged in, your login identification, and your preferred "topic view." These cookies are stored on your browser. Cookies are not used to track your movement or perform any function other than to enhance your use of the message board. If your browser does not support cookies, or you have not enabled cookies on your browser, you will not be able to successfully log on to the Forum.

 

If you ever experience login problems, you may have a problem with the cookies that have been set in your browser. If this happens, you can try clearing all cookies set on this message board by clicking http://www.eMastercam.com/cgi-bin/ultimate...bb=clearcookies

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Thanks to James Meyette for this contribution.

 

Q. Is Mastercam an application with native support for computers with dual processors (multi-processing)?

 

A. No.

 

In order to successfully (in a stable manner consistently) run Mastercam in a multiple CPU environment, you must set the affinity. To do this you first MUST be running Windows NT4.0, Windows 2000 Professional or Windows XP Professional; all other Windows OSes do not support multi-processing. If you do not meet this criteria you might as well spend a few more bucks and go get Win2k Pro (my personal favorite). Now, launch Mastercam, then minimize it. Launch the Task manager (you may need Power User or Administrator level access to do this so be sure you do), then go to the Processes Page. Right click on Mill9.exe and go to Affinity, and set it to run on CPU1 (or what ever CPU you choose, CPU1 is preferable over CPU0 because CPU0 is handling most of the load). Minimize the Task Manager and Maximize Mastercam and off you go.

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Q. How do I change my Member Level, or add an image (Avatar)?

 

A. Member Levels are based on the number of messages you post:

 

0 - New Member

11 - Member

500 - Senior Member

 

[At 1000 posts, we may even throw some swag your way!!]

 

CNC Software employees and Mastercam Resellers are exempt from the Member Levels and may have their company name displayed rather than a Level.

 

The privilege of having a custom Avatar is granted at 200 posts. This applies to both end users and resellers. Employees of In-House Solutions and CNC Software are the only exceptions, and may have their appropriate company logo displayed as an Avatar.

 

You may send in your max 96 x 96 pixel image to [email protected], along with company name and SIM number to validate your status as a licensed user.

 

[ 05-25-2004, 11:13 AM: Message edited by: Dave Thomson ]

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Q. How do I change my email address?

 

A. Update Your Profile with the new information.

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Thanks to Bullines for documenting this issue.

 

Q. Why does my cursor disappear on Mastercam's black background?

 

A. The exact cause of this bug is unknown.

 

However, this behavior has only been known to occur on computers running Windows 9x/ME with the following video chipsets:

 

nVidia GeForce2 MX

nVidia GeForce2 MX 200

nVidia GeForce2 MX 400

 

No problems have been reported with the nVidia GeForce4 MX series of chipsets. nVidia's MX lines are low-end chipsets and are not recommended for advanced 3D applications such as Mastercam. nVidia's other GeForce chipsets, as well as the more expensive Quadro line, is not affected by this bug and is recommended.

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Q. How to I search the Forum?

 

A. Thanks for asking. You should always take the time to search to see if you question has been previously answered.

 

Search the Industrial Forum using the search link found at the top right corner of each page.

 

Search the entire Forum using the link found at the top right corner of the Forum entry page.

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Q. Does anyone have a post for a [insert machine or control name here]?

 

A. Ask this question as your first message here and you won't necessarily like the responses you receive. Look to your reseller to supply you with the proper post for your machine, or quote for the work that needs to be done.

 

If you have something and are looking for improvements, it's a reasonable request. Maybe tell us why the post you have needs improvement.

 

Perhaps try to participate a bit on the Forum before you go asking for something. Not unlike Habitat for Humanity, we value Sweat Equity here. Quid pro quo, Clarice.

 

You may also want to let everyone know your company name so that your Hotmail or Yahoo email account doesn't give everyone the impression that you aren't a licensed Mastercam user.

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Q. I know of someone with an illegal copy of Mastercam or I've seen a Mastercam product being auctioned on eBay. Who should I inform?

 

[email protected]