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Upgraded from HLE to Industrial issues.....

Pgreenlaw
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Pgreenlaw Newbie

Pgreenlaw

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Purchased MasterCAM after using the HLE version for a month or so. I completely uninstalled the HLE version and installed the 2024 Industrial version with update 6. Received my License number and activation code. Ran those through the license activation wizard successfully. When I launch MasterCAM it launches the HLE version and pulls my old HLE license and I cannot figure out how to launch the industrial version and new license, I have emailed my reseller and I'm sure he can help me with it but in case he doesn't get back to me in a timely manner I wanted to reach out here. Thanks guys

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Pgreenlaw Newbie

Pgreenlaw

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Disregard.....

After opening the license activation wizard and looking around, I saw the license "deactivation" option and deactivated the HLE license. Probably should have tried that before emailing my reseller or making this new topic     😑  

Maybe this will help someone in the future with the same issue.

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