Solids Option Not Available

[rick yost]

Running: XP Pro, MCAMX2, Net Hasp

 

We've been wrestling with an intermittent disconnect with the solid model functions. The file will open but can't look at parameters or generate new solids. Instead, the message tells us that the solids option is not available and to contact mastercam dealer!! We have 3 seats of solids available and the MCAMX2 Icon is targeted properly. Sometimes a computer reboot will bring functionality back but it's usually short lived. This has happened on more than 1 of our workstations. Not sure if it's a software issue or a network communication issue. We've done troubleshooting with our reseller and our IT dept. with no luck so far. Has anyone experienced anything like this? Thanks

[sgann]

Right click the Mastercam icon on your desktop.

Find the properties then go to the shortcut.

Make sure that the target ends with the extension

.exe /s

This should allow you to have the solids option turned on.

[rick yost]

Thanks sgann, we already checked that and the target extension was OK on all (3) of our workstations.

[drago]

Well, It may have not helped rick, but it certainly helped me...

 

We just got all our licenses converted to nethasp,

and I wasn't picking up a solids license when starting mill9.

 

Thank You.

[Dan@home]

Does your client computers ini files have the servers IP address. You can find all this info in your documentations.