ERROR message on new session

[STANDARD_63]

When i start a new session of Matercam an error pops up (The precdure entry piont GetProcessImageFileNameW could not be located in the dynamic link liberary PSAPI.DLL).

[Roger Martin from CNC Software]

PSAPI.DLL is a (Microsoft) Windows System File.

[Description: 'Process Status Helper']

 

What is the exact version of Mastercam ?

What is the exact version of Windows ?

Are you running an 3rd party add-ons with Mastercam?

[STANDARD_63]

Mastercam X4

 

Windows xp service pack 3

 

Not sure if its considered an add-on but Vericut Interface

[Roger Martin from CNC Software]

quote:

---

Not sure if its considered an add-on but Vericut Interface

---

If it did not come from the Mastercam install - it's an add-on.

 

Try uninstalling any add-ons and see it the situation changes.

[gcode]

I just emailed CGTech support

and asked about the Vericut interface for X4

They said it wasn't done yet..

so its probably the X3 interface that is causing

X4 to throw an error..

You should probably remove the X3 interface and wait for the X4 version

[STANDARD_63]

I removed the .dll files from my c-hooks but it still does the error when loading. I'm not sure that was the problem because i was having the same issue before I loaded X4. I also have a problem when i try and use the help menu on any screen. Whenever I hit the help menu Mastercam shuts done. I spoke with my local dealer and he said that there must be an error in windows because the help menus in Mastercam are ran through windows. This problem just seems weird because it happens on ever computer we have Mastercam loaded on.

[gcode]

I would backup my machine files

uninstall X4

delete the folder X4 was installed in

run a registry cleaner like

CCLeaner

then reinstall X4

I would not run migration