X9 crashing when importing Solidworks 2015 parts/assemblies

[Inthebayy]

Is anyone else having this issue? It immediately crashes on me.

[Ryan Butt CNC Software]

Try re-registering the swdocumentmgr.dll using the following steps

 

• Close Mastercam
• Select "Start"
• In the search line type CMD but do not click enter
• Instead right click on CMD.exe and select "Run as administrator"
• This will open a command prompt that says Administrator on the title bar
• Next type the following string, don't forget the " " around the path:
  C:\Windows\syswow64\regsvr32.exe "C:\program Files\mcamx9\common\sworksdata\swdocumentmgr.dll"
• press enter and verify you get a succeeded message
   

Now try importing a file into Mastercam

[guitar]

I am seeing X9 crash while opening some stp files. If I open them in NX and resave, MC will finally accept them.

[Pete Rimkus from CNC Software Inc.]

guitar,

 

I'd really like to see one (or more) of those STEP files. That's certainly a different issue that the one that started this thread, and is something we'd certainly like to find the cause of.

[Pete Rimkus from CNC Software Inc.]

Is anyone else having this issue? It immediately crashes on me.

Inthebayy,

 

Did you by any chance install SolidWorks 2016 Beta ?

We've seen some instances of problems in-house when that is installed (until we re-register that .DLL using Ryan's steps)

[Inthebayy]

No, no 2016 beta has been installed. I've played around with the settings for solid import and it seems to be working fine for at least .sldprt files, but I cannot for the life of me import an assembly file.

 

EDIT: I had my IT tech come down and the fix worked! Thanks!

[Pete Rimkus from CNC Software Inc.]

No, no 2016 beta has been installed. I've played around with the settings for solid import and it seems to be working fine for at least .sldprt files, but I cannot for the life of me import an assembly file.

 

EDIT: I had my IT tech come down and the fix worked! Thanks!

You might have had 'import history from SolidWorks' files turned on in Configuration - and that only works on parts.

Glad things are working now.

[guitar]

guitar,

 

I'd really like to see one (or more) of those STEP files. That's certainly a different issue that the one that started this thread, and is something we'd certainly like to find the cause of.

 

 

test.stp

[Pete Rimkus from CNC Software Inc.]

 

Got it... I'll get back to you on it.

 

Thanks.

Edited July 24, 2015 by Pete Rimkus from CNC Software Inc.

[Pete Rimkus from CNC Software Inc.]

Got it... I'll get back to you on it.

 

Thanks.

I can reproduce this here and have assigned it defect #  D-18893

[guitar]

I can reproduce this here and have assigned it defect #  D-18893

is that 18893 defects for X9?

[Pete Rimkus from CNC Software Inc.]

is that 18893 defects for X9?

No, fortunately...