Unable to Install SP1 Update 1

[PBpaul]

First try, computer crashed.

 

Second try, got "Error 1620. This installation package could not be opened. contact the application vendor to verify is this is a valid Windows Installer Package.

 

Dll files still says 10.0.14.19

MCXstart file still says 1.2.0.207

 

Now when I run Mastercam X, I get an Error Report Dialog box (can't copy and paste) with no option but a green check box.

 

Any suggestions?

 

Thanks- PBPaul

[Thad]

quote:

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I get an Error Report Dialog box (can't copy and paste) with no option but a green check box.

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Can you do a screen shot and post the pic? Probably easier than retyping the error message.

 

Thad

[PBpaul]

Hmmmm, Thad. I got the screen shot but then it hit me that I have to jump through some hoops, don't I, to put it on a host website????? I'll see if I can figure that out.....never done it before.

 

Thanks- PBPaul

[Thad]

If you email it to me, I'll put it up.

 

Or, I recommend Photobucket as a hosting site.

 

Thad

[Paul McGarr]

This might sound strange, but I've seen this kind of thing (windows installer errors) when the My Documents folder is mapped to a network drive. Even with install files on the desktop.

 

Make sure the file is in the root of c: or a another folder that is NOT managed by windows.

 

Try it...you might be surprised.

 

Paul

[Qmp]

Same here, but MasterCam X SP1 still running ok

 

Paul

[PBpaul]

Thanks Thad and Paul, but it looks like I'm gonna have to remove X and reinstall. I tried the SP1 Update1 again, just for the heck of it, and I got dumped out of Windows all together. The computer restarted and gave me the blue screen with the disk checking and a bunch of truncated files and all that. Once the dust settled, the computer still worked, which is the nice part!

[rcktray]

PBpaul,

 

Did you ever get this problem solved? I'm have some of the same issues, any help would be great.

 

Thanks,

Ray