X3MU1 Gouging Warning

[Newbieguy]

We did not have any problems, until we installed the MU1 update. Now we have scrapped two molds due to gouging. Needless to say, we have uninstalled MU1 - and surprise surprise, the gouging went away. (It appears to be looping outside arcs instead of inside - and is visible only if you zoom in really tight) But why - we didn't have these problems before MU1. You verified, and you machined. Now you have to verify each individual toolpath line, zoomed in to the nth degree.

 

So the question begs to be asked: Why am I paying for Maintenance Releases?

 

We've been using Mastercam for 20 years - and we perform complex 3D mold work. If I'm being a BETA tester for Mastercam, they should be paying me to find these bugs.

 

And of course, we get the standard "Oh, we'll assign that a bug number" - that's just great! What about the 80 hours of programming time I've lost... or the 80 hours we have to reprogram using X3 without the MU1 update? Or the scrapped piece of steel, and scrapped piece of iron? Or the possibility that I just lost a customer because I'm going to be late on this job thanks to Mastercam's MU1 update.

 

So if you are doing complex 3D mold work, please be sure to warn others about this MU1 update.

 

Vista64 Ultimate - Quad Core Q6700 - 4GB RAM - 1 GB Video running 10-Fadals (hardware is definitely not the issue, but I put it here just so someone wouldn't ask)

[Fred from Université de Sherbrooke]

I got the same kind of bug yesterday. I finally found that if the filter total tolerance is a little too high it do the loop like you explain. (By too high I mean .002" instead of .001").

[Jrygus]

I had a gouging issue in high speed rest milling. I had to turn off the new Filter in the control panel to make it go away. I sent the file to my reseller and have not heard back from them yet.

[[email protected]]

I do 3d molds all day, every day with the mu1 update and I guess I've been lucky because I've had no gouges yet.

[ATG]

I've heard similar complaints, but I suspect it has more to do with the new arc filter than the mu1 update. Of course this is when the new filter was turned on. Try turning off the new arc filter my guess is the gouges will go away.

[Chris91]

We were having gouging issues and our reseller told us to go into the control definition, under arc, arc center type and switch all 3 to delta start to center. Have not had any gouging since. Instead of R's outputs I,J,K's.