Mastercam 2017 is freezing and restarting

[Guffie]

Hi Guys..

 

I have a problem with my newly installed Mastercam 2017.. I'm running on a nethasp, but I don't experience any problems in X9, which I have running at the same time.. I have also tried without X9 open..

 

I have made the "Migration Wizard" from X9 to 2017... When I start Mastercam 2017, it's often freezing for like 30 seconds and when I want to choose machine, Mastercam is generating a failure and restarting right away with most of my machines.. But some of the machine I have postprocessor for is working, but only if I run without restriction on which licens I'm using from the Nethasp.. If I have choosen any restriction, it shuts down right away....

 

I have talked to my reseller, but without any luck so far, so I was hoping somebody might have an idea here on the board... 

 

Now I have to create the file in X9, save it and afterwards open it in 2017, to make it work...

 

Any input is appreciated!

 

 

[gcode]

have you tried copying your X9 nethasp.ini file to your MC2017 directory

 

It may be a totally stock file.. but if was modified in the past for X9, MC2017 will require those same edits

[gcode]

_{Another thing to try}

_{Close MC2017}

_{rename your workspace file}

_{"C:\Users\*** you username here *** \Documents\my mcam2017\CONFIG\Mastercam.Workspace"}

 

_{and restart Mastercam}

_{It will create a new default file}

 

_{do the same with your System config file}  

 

_{"C:\Users\*** your username here ***\Documents\my mcam2017\CONFIG\mcamx.config"}

 

_{this will destroy any customization you may have done, but will restore your install to default settings and may}

_{fix the problem}

[Guffie]

Yes, I have copied my nethasp.ini file from X9 to 2017 folder... Is that a problem?... 

 

I have tried what you mentioned here above, and I can see that everything is set back to start, but the problem is still occuring.. It's freezing when I start and when I choose a machine, it's crashing..

 

Any other inputs?

[Guest]

Yes, I have copied my nethasp.ini file from X9 to 2017 folder... Is that a problem?... 

 

I have tried what you mentioned here above, and I can see that everything is set back to start, but the problem is still occuring.. It's freezing when I start and when I choose a machine, it's crashing..

 

Any other inputs?

 

Delete your config file and restart Mastercam

 

I'll bet something in your config is pointing to a bad location for 2017.....

Did you by chance copy your config from X9 to 2017?

[Guffie]

Delete your config file and restart Mastercam

 

I'll bet something in your config is pointing to a bad location for 2017.....

Did you by chance copy your config from X9 to 2017?

 

As I wrote to G-code I tried to delete all my config files and let Mastercam create now ones, but nothing changed.. Still freezing and crash when I choose machine.. I didn't copy the config files, only the nethasp.ini

 

Can someone upload the original Nethasp file so I can download it, if that's the problem!?

[Guest]

As I wrote to G-code I tried to delete all my config files and let Mastercam create now ones, but nothing changed.. Still freezing and crash when I choose machine.. I didn't copy the config files, only the nethasp.ini

 

Can someone upload the original Nethasp file so I can download it, if that's the problem!?

 

That wouldn't matter, when you create a new one, it's a default file, everyones would be the same

[Guffie]

But I want a new Nethasp file.. If I remove mine, a new one doesn't appear... And I can't see any network connection of course...

[Guest]

But I want a new Nethasp file.. If I remove mine, a new one doesn't appear... And I can't see any network connection of course...

My bad, thought you meant config

[Guffie]

I removed the nethasp file and tried to run the installation again as a repair, and only adding the IP address to the Nethasp file, but with same effect.. Still freezing on start up and still crash when choosing machine.. I'll try to remove it completly.. Don't recall the problem with freezing before I migrated, so maybe something has cause problems there...

[Guest]

I'd get on the horn the your reseller at this point..

 

It seems all of the normal go to stuff isn't working on the issue you're experiencing

[Guffie]

That's what I've tried.. He just told me that he never heard of this problem, when I spoke with him in monday, and he would try to find out, but so far only silence...

[gcode]

both you workspace file and your config file can be opened in a text editor

 

I would open them and look for incorrect network paths

 

another thought...

 

did you install from the small web install file or the full USB download ...

 

if you used the web install, perhaps a prerequisite install got missed???

[Guffie]

I tried to remove all my Mastercam 2017 and made a new installation with the "mastercam2017-web.exe" installation file, which I have downloaded from Mastercam.com date for (06/20/16).. I don't have anything on USB!

 

Now I can choose all machines without any crashes so far, even with licens restrictions, so it's at least good for now... I have even tried now to copied my old config files into the config folder and it still works.. 

 

But it's still freezing for the first 30 seconds after startup, even first time I opened after a fresh installation... Can't see anything wrong in the config files, regarding network paths, but hopefully my dealer can find some solution sooner or later..

 

Thanks for the suggestions and help...

[Alphonse]

I am using mastercam 2017 . When I am opening mastercam 2017 it is stopping at beginning startup tasks.

I have also reinstalled mastercam 2017 even though it's not opening.

Please help me....

 

[DanielGingras]

21 hours ago, Alphonse said:

I am using mastercam 2017 . When I am opening mastercam 2017 it is stopping at beginning startup tasks.

I have also reinstalled mastercam 2017 even though it's not opening.

Please help me....

 

Hello Alphonse,

This article may help you: http://www.inhousesolutions.com/2017/03/running-command-line-commands/