Hello! The information below is from the ReadMe.htm file that is installed with Mastercam X5. I'm wondering if this is the solution to your problem. Possible What's New Dialog Box Error The "What's New" dialog box mechanism in X5 uses an XmlLite runtime file. Most operating systems have it installed, but some do not. If the operating system does not have the file, you will see this error: (see the ReadMe file for the screen shot) The XmlLite runtime file, XmlLite.dll, is integrated into the following operating systems: Windows Server 2008 Windows Vista Windows XP with Service Pack 3 or later Windows Server 2003 with Service Pack 2 or later Windows Internet Explorer 7 and later The XmlLite.dll file is also available as a download from the XmlLite update page for the following operating systems: Windows Server 2003 (32 bit with Service Pack 1 or x64 Editions) Windows XP (32-bit with Service Pack 2 or x64 Editions) Please e-mail [email protected] if you're still having problems.

Congratulations to the following participants in the Mastercam Technical Documentation Survey! They have each won a free online course through Mastercam University. Mike Ortega from LMCO (Lockheed Martin) Steven Shea Ted Ly from Boeing Mike Elliott Alex Murphy from NASA Thanks to everyone who participated - your feedback will help us provide the best documentation in upcoming versions of Mastercam.

Thanks to everyone who has already responded. The survey closes on May 15, so make your voice heard now. The survey should take only about five minutes to complete, but the feedback is very valuable to us. And remember, five winners will be chosen randomly from all participants to receive a free Mastercam University 12-week online training course (valued at over $250). Thanks for choosing Mastercam! Click here to take the survey.

Thanks to everyone who has already responded. TO anyone who hasn't, the survey will be open for at least another week. So don't miss your chance to win!

Mastercam Users - we’re looking for your feedback! CNC Software, Inc. is conducting an online survey on your preferences and use of our Mastercam technical documentation. The survey should take only about five minutes to complete. Five winners will be chosen randomly from all participants to receive a free Mastercam University 12-week online training course (valued at over $250). Click on the link below to take the survey. And thanks for choosing Mastercam! Mastercam Documentation Survey

Only if you decided to quit the survey when the first question didn't work. If you were able to answer all the other questions, then one response is just fine. Thanks!

Sorry about that - please try again. I think I found the problem. Thanks for your patience!

We’re conducting a survey to get your impressions of the Mastercam release process and packaging. Your input is valued and will be considered during future releases. Please click the link below to participate. Three participants will be selected to win their choice of a 4GB Mastercam USB drive or a Mastercam polo shirt. We look forward to reading your responses and thanks for supporting Mastercam! Mastercam 2009 Survey

You can definitely contact your reseller and ask about what items they have available. You can also contact Rose Gallichio in the Marketing department at [email protected] if there's something specific that you're looking for.

Just click on the link below and complete our short survey about the materials we deliver with major software releases, and you will be entered to win a Mastercam sweatshirt. The survey should take only a couple minutes to complete. Survey ends on October 31, 2007 and is for customers only. Thanks for your time and input! CNC Software Release Materials Survey

Hi guys! Thanks for your patience. We're still collecting responses and probably will be for the next week or so. Thanks to everyone who has responded so far - the information is really helpful. I'll post the results when the survey is complete. Thanks again for all your feedback!

Please fill out our online survey for a chance to win one of five Mastercam hooded sweatshirts! Thanks in advance for your feedback. Mastercam Documentation Customer Survey

You can also go here (Multimedia page on Mastercam.com) and download just the MR2 videos without having to do any installation. They're at the bottom of the Web page.

Many thanks to everyone who participated in the HST interface survey. We gathered a lot of valuable information about this new toolpath style, including: * 90% of respondents liked the new interface and felt it was easy to learn. * Almost everyone likes the ability to switch between toolpath types and wants to see that functionality across other toolpaths. * Many users would welcome the addition of an Apply button that puts toolpaths into a queue for processing. * Pictures that explain dialog box options are the way to go. We also got some great feedback on the HST documentation and lots of suggestions for additional functionality. So thanks again for your input! We plan to do more surveys in the future, so keep the comments coming!

You're very welcome! Thanks to everyone who has already responded. Keep the feedback coming!

The high speed toolpaths (HST) interface in Mastercam X MR1 was the first introduction of a new, simplified user interface for toolpaths. We'd like to get your feedback on this new interface style. The following link takes you to a short online survey. Please fill out the survey only once. The results will be posted within a few weeks of the end of the survey. We appreciate your time and input. The link will be active through Friday, April 21. HST Interface Survey

You can download the MR1 What's New videos from here. Mastercam X Downloads page It's the fourth link down. I'm working on adding a similiar link to the Multimedia page for the MR1 videos and the MD/CD videos. Thanks for your patience!

CNC Software has added a new Multimedia section to the Mastercam.com Web site. Multimedia page on Mastercam.com This page gives you the opportunity to explore some of the latest features in the Mastercam X family with downloadable video demonstrations, narrated overviews, and documents highlighting powerful new tools. The Introducing Mastercam X video, which was initially introduced on the Mastercam X release CD, and the What’s New videos from MR1/SP2 are included on this page. The newest addition is the Machine Definition/Control Definition Toolkit. The toolkit consists of 3 parts: · MD/CD Overview Videos - These videos introduce you to the overall concepts, vocabulary, and workflow of Mastercam X's machine and control definitions. Requires Macromedia Flash and best viewed at 1280x1024 screen resolution. · MD/CD FAQ Videos - These videos highlight frequently asked questions about machine and control definitions in Mastercam X, including how to change your post processor. Requires Macromedia Flash and best viewed at 1280x1024 screen resolution. · Working with Machine and Control Definitions – This PDF (Adobe Acrobat) file provides step-by-step instructions and additional background information on machine and control definitions in Mastercam X. The Multimedia page at Mastercam.com will be continuously updated with new, exciting material, so check back often!

Thank you to everyone who participated in our online survey about the Mastercam X interface. We’re happy to report the following results: · Most agreed that the overall Mastercam X interface is intuitive. We are pursuing suggestions on how to make it more intuitive. · Most believe that the longer they use Mastercam X, the easier it is to use. Several commented that old habits are hard to break. · Most find the ribbon bars easy to learn, understand, and use, even after only a short time using X. We also received some good ideas to improve them. · Most find the vertical dialog boxes easy to learn, understand, and use, even after only a short time using X. But we also got a lot of suggestions and comments on areas to improve. And we’re already working on incorporating some of your suggestions into future releases: · I would like hot keys so that I can hit "E" for end chain, or "P" for partial chain, or "D" for done, "R" for reverse = Chaining shortcut keys like Version 9 – Implemented in MR1 · The Chain Manager needs "change sides" back = Change sides option in Chain Manager like V9 – Being developed for MR2 · Lost F2 to unzoom (previous zoom) = Previous zoom – Scheduled for MR2 · I miss my AutoCursor single-key keyboard shortcuts = AutoCursor shortcut keys like Version 9 – Being developed for MR2 · I wish you could key in point coordinates without having to go up to the ribbon bars = FastPoint mode like Version 9 – Being developed for MR2 · Must bring back Setdirs C-Hook = Setdirs – Being developed for MR2 · Solid selection needs to be easier = Solid selection improvements – Being developed for MR2 · NCI file name to default to the group name like V9 would be GREATLY appreciated = NCI file naming change – Being developed for MR2 We are also working on ideas for future releases to address the following issues. Any additional suggestions are welcome on these areas: · More consistency when pre-selecting or post-selecting for different functions. · Making the icons on ribbon bars easier to understand and learn. · Possibly combining text and icons on vertical dialog boxes. We plan on doing a second survey to get feedback on some specific areas of the software where you had issues. But thanks for your time and effort this time around.

Thanks to everyone who responded to the survey and who added their comments to this thread. The survey is now closed and we're working on compiling all the results. Thanks again!

Thanks for all of the comments and responses. The survey will be up through Thursday (we're closed on Friday). And we'll definitely provide a summary of the results.

Thanks to everyone who re-submitted their information. Keep those responses coming!