Does DNC Max Clients use TCPIP to get licence from server? What ports?

[morser]

Our enterprise recently rolled out SP2 on windows xp workstations. Our 3 Mastercam workstations are now Windows XP SP2. We use policies to configure autoupdates and more importantly, the firewall configuration on each XP machine.

PC#1 = DNC MAX server

PC#2 = Client

PC#3 - Client

The client on PCs 2 and 3 now don't connect to PC 1. Can someone tell me what ports (if any)the DNC software wants to use to communicate with the DNC server? Thanks.

I'm not sure if it's the XPSP2 firewall causing this issue or not. Thought I would blame Micr crap first.

[Storkman]

quote:

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Thought I would blame Micr

crap first.

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That's usually a safe bet.

[Ying Jiang]

A few things to try:

 

1. Make sure you are able to ping the server from the clients.

 

2. Make sure DNC-Max Server is runing.

 

3. On DNC-Max Client, go "Setup" --> "Configure Client" and make sure the checkbox for "Never connect to remote servers" is unchecked.

 

4. On DNC-Max Client, go "Setup" --> "Select Servers". Do you see the server there in the window with list of the machines (check the boxes beside the machines)? The Server should be there with a bright green light, if it is not there, try the "Rescan" button or "Add" button with server's IP address.

 

5. Did you reinstall DNC-Max? If so, make sure the client PCs did not have DNC-Max Server installed. All Clients and Server should be runing the same version of software and key file.

 

HTH,

 

Ying.

[Ying Jiang]

By the way, have you tried to disable the firewall for DNCMax4.exe and DNCAdmin4.exe?

[morser]

Answers to things to try.

 

1. I can ping the server

 

2. DNC MAX server is running because it is running on PC1 which also runs the client. it's the only pc that can function right now.

 

3. When i choose configure client it says this, "You must be connected to a server to get authorization to perform this operation."

 

4. the list is empty.

 

5. i haven't reinstalled any DNC. it's been working fine for months.

 

Main Question:

WHAT TCP PORTS DOES IT USE?

 

I cannot allow my executable name, i need to allow by ports. thanks in advance for you assistance(s)

[Teh Bear without Brains kinda idiot]

I'm not sure if it's the XPSP2 firewall causing this issue or not

~~~~~~~~~~~~~`

Disable the internet,leave working intranet ,disable firewall and check this out !

[morser]

Clairifying Answer number 4.

 

Can't add the machine by IP either, no error message, it just doesn't go into the list.

[Teh Bear without Brains kinda idiot]

Can you ping it ?

[morser]

I am currently waiting for replication to take place so that my 3 machine are outside of the firewall, but that is against our policy. It won't be a permanent solution.

[Teh Bear without Brains kinda idiot]

Don`t use windows XP firewall ,it sucks ,use something normal !

[morser]

No choice Winnie...

Got some honey? i could use a jumpstart to this week.

[Teh Bear without Brains kinda idiot]

No choice Winnie...

~~~~~~~~~~~~~

But that`s silly !

Make a search here and through the net on XP sp2 and problem and you`ll see what headache it makes ,especially it`s firewall .

Some 100 USD and you can buy something really good and far more configurable

Show the info you`ll find to your IT guy ,if he doesn`t know it :strange:

[morser]

The SP2 firewall blocks ports. and it's "back-end" configurable with policies which make it great for my Worldwide enterprise environment. It blocks ports, just like any other firewall does and i don't have to justify buying something else. Yes it's a work in progess from Micrsoft but what isn't?

 

I am the IT guy.

 

That aside, can anyone tell me what ports this program uses?

 

My first call to InHouseSolutions tech support, the person said that it doesn't use TCPIP at all, and that it uses the serial ports to communicate licensing. true or not? i'm guessing not because the client (when working) has the IP of the server in it's config list etc...

[Ying Jiang]

I'm not sure why you coudn't allow by executable name. In SP2 Firewall setting, under "Exceptions", you could either "Add Program" or "Add Port".

 

But since you have to allow by ports, try these:

4442, 4444 & 7219

[Ying Jiang]

"...it doesn't use TCPIP at all, and that it uses the serial ports to communicate licensing. true or not?"

 

- No, that's not true, serial ports are used for machine communication, TCP/IP is used for Server/Client. Try the ports I gave you in my last post.

[morser]

Thankyou, i'm trying that now.

[Ying Jiang]

Here is how I add programs to the fire wall:

 

 

Thanks for the web space, Chris!

[morser]

Ying Jiang, that worked great thankyou.

 

However, it doesn't seem to "Scan" automatically. it required me to enter the IP address of the DNC server. Is there perhaps another port that it uses for discovery that i can open?

 

Once again, thankyou for the answer. i was in a tight spot...

[Ying Jiang]

You are very welcome, the three ports that I gave you are all the ones I know.

 

Do you have to enter the IP every time when start up the Client or just once after allow the ports in Firewall? I still think you might have better luck to allow "DNCMax4.exe" and "DNCAdmin4.exe" rather than allow the ports.