MR2 crashing when projecting curves

[Jim Helberg]

Hi,

MR2 crashes on us when we are projecting curves onto surfaces. Happens 2-3 times a day. Any ideas or is this another bug Mastercam needs to work out?

Any help would be greatly apreciated.

 

Thanks,

Jim

 

Mastercam X, Mill level 3, MR@

[Roger D]

If it's any consolation mine crashed doing a surface project toolpath as i was reading your post!I had two windows open at once if that makes a difference.

I closed the other one and regened the backup file and that worked.I've had a few strange things happen

with multiple windows open

Roger

[Matt Berube at Ferron Mold]

I project curves on surfaces very often and can't remember ever having trouble with it.

[Jim Helberg]

Of the 2 of us here, I have the most crashes. The other user has it happen once in a while, 1-3 times a week. It might be doing it if I have 2 windows open, will watch for that, to see if there is a pattern.

[HevyMetl]

I project on a daily basis and have not had any problems with it. We projuect alot of letters for engraving on some pretty complicated surfaces.

[MMT-USA]

I had about 20 strategies in a project and projected some wireframe onto a surface and all my toolpaths dissapeared and wouldn't come back with "undo"

[Chris Bell CNC Software]

jimhelberg and Roger D:

 

Is the same part file open in both sessions of Mastercam when you are projecting a curve onto a surface? I cannot reproduce this problem. If you have anymore information regarding this issue (or sample files) please send them the [email protected]. Thank-you.

[Roger D]

Hi Chris

I had different files open,I can't reproduce it at will.The file It happened with was an MC9 file I

had opened made some changes and was regening the surface project toolpath when it crashed.

I have had problems with multiple windows open before but can't pin it down to any specific action.

Roger

[Jim Helberg]

Chris,

I also had 2 different files open. I also can't get it to do it again. It is random.

 

Jim

[Jim Helberg]

Hi,

I had it crash again projecting lines. 1 session of Mastercam open, projecting 2 lines on to 172 surfaces.

I had just opened the file from our network server, tried to project the 2 lines and it crashed, and I sent a report to microsoft.

 

Jim

[Chris Bell CNC Software]

Hi guys,

 

The crash reports are actually sent to us. I am going to look into these and see if they point to anything specific. Thanks for your patience.

[Jim Helberg]

Chris,

Thanks for looking into this for us.

I did just have it crash again, and my boss had it do it to him yesterday. What I noticed was the same is that they both crashed when we were trying to put the attributes on a new level and a new color.

Hopefully this may help.

 

Thabks,

 

Jim

[Colin Gilchrist]

Hi Guys,

 

Just a thought.... Are you in 3D mode when you are doing the projection? and are you using the normal option? I have had problems when trying to project a curve normal to a surface in 2D mode. Also, I would recommend saving right before a projection. I have been using the new Backup feature for MR2 and it works great. If you run under any sort of network I recommend that you have an administrator create a new folder in C:. We call ours MCBACKUP and we have our administrator set the folder for full access for all users. That way if one of our programmers calls out sick everybody has access to the backup files on that programmers machine. By saving right before the project you should have your part file and a backup copy both saved at the same stage of completion. I just had Backup save about 6 hours of work yesterday. I had a 5 axis part with about 30 operations crash on me. Autosave hadn't kicked in yet (15 min interval for me) and my file puked. I opened it back up and I had an empty operations manager.

Backup saved the day. Sorry for the hijack.

 

-Colin