No Answer From Nethasp License Manager (15)

[Brad St.]

We've just started updating our pc's here to xp and are doing a fresh install of X2. The first pc we've done is giving us the warning message of:

 

"No Answer From Nethasp License Manager (15)"

 

Can anyone shed some light on this please? I've got a call into our VAR for help but just thought to ask here also. We are current on our maintenance and the other thing is X2 is running on a couple of other pc's.

 

TIA

 

Brad

[Bryan Johnson]

asumming this is not a network installation, use the NETHASPX.EXE application and set to "HASP"

[Brad St.]

Hi Bryan, thanks but we did and it is a network hasp. The nethasp.exe is set as it should be I believe. In the nethasp.exe it does not recognize the hasp either.

[Pete Rimkus from CNC Software Inc.]

Sounds like a driver issue.

Can you reinstall the HASP drivers?

[Scott B]

Did you run the "Hasp Setup"? This will install the new/updated Hasp drivers. Make sure you pull the SIM off the PC before doing this. Also make sure that firewalls and anti virus softwares are turned off while installing.

[Brad St.]

Hi All, our VAR got ahold of me and suggested we look at the nethasp.ini files for any differences. Believe it or not there was, I was able to do a copy of the one to the other and we are up and running.

 

Thanks all for your quick replies!!