X3 MU1 "Cannot find parasolid Data"

[MIL-TFP-41]

I just updated 5 seats today to X3 MU1 from X2 MR2 SP1. On 4 of the 5 everything is fine...but on the 5th I get the error "Cannot find Parasolid data in Solidworks file". The Solidworks file version is 2007. It opens fine on all of the other seats but this one.

 

I have tried unregistering & re-registering the McamX3commonsworksdataSwDocumentMgr.dll via command promt (regsvr32 -u & then regsvr32). The system tells me that it both unregistered & registered just fine....but no go on converting the solidworks file.

 

any thoguhts?????

[Chris Bell CNC Software]

Hi JMC,

 

Please open the commonsworksdata directory of your X3 MU1 installation. What is the Date Modified value of SwDocumentMgr.dll?

 

Thanks in advance.

[MIL-TFP-41]

SwDocumentMgr.dll date modified 9/18/2008

File version 17.0.0.6014

 

One other important thing I forgot to note was that it will open a .sldprt file just fine, but it comes up with the error when opening a .sldasm file. Its just really odd that all of our other seats have no problem opening the assembly file.

[Pete Rimkus from CNC Software Inc.]

We've had this reported to us a couple times now and we're still trying to figure out what's going on.

What's different about that one seat? Different O/S? Does it have SolidWorks installed?

[MIL-TFP-41]

Out of the 5 seats, only one has solidworks installed...the problem child does NOT have it installed. The computer with the problem has XP SP2...so does 2 of the other seats. The remaining seats have XP SP3 installed. Hardware wise it is identical to one of the other seats.

[MIKE_B]

One thing I noticed here is that all the SW2009 part files I try to open to not have the image next to the part#. All part#'s saved prior to 2009 have the part image next to the part#. Not sure if this helps any just something i noticed

[MIKE_B]

Bump

Any word on why some are still having problem with this?

[Pete Rimkus from CNC Software Inc.]

Mike,

No - we're still trying to figure it out.

 

What is the date/time/version of CommonSWorksDataSWDocumentMgr.DLL on the computer(s) that do not bring the SW file(s) in?

[MIKE_B]

Pete

 

The Date is 06/20/08

[Pete Rimkus from CNC Software Inc.]

Sounds old...

 

Could you try renaming it to something else and then doing a 'Repair' via the Install to see if the Install puts the latest one there?

[MIKE_B]

Pete

 

That did the trick. I moved the file dated 06/20/08 to a temp file...did the "Repair" and a new one dated 09/18/08 was installed. Files open fine now.

 

Thanks for all the help

 

Mike