WINDOWS UPDATE KB4103721 BUG

[nickc]

this  update freezes Mcam2018 after closing back plot

 

win 10

ryzen i7

nvidia quadro p2000

 

 

[Jayson Kramer]

2 hours ago, nickc said:

this  update freezes Mcam2018 after closing back plot

 

win 10

ryzen i7

nvidia quadro p2000

 

 

Nick Were are you seeing this KB4103721 version call out of windows. the last release is the new 1803 Version of Windows10?

[nickc]

windows had been trying to update for about a week,kept pushing it back.decided to update this morning and afterwards mcam2018 would lock up.uninstalled the update and it works fine now.not sure if its an old update or what.mcam also prompted me to accept TOS like it was being used for the first time.

[JoshC]

Nick, i am not sure if this is the problem but i would try enabling dedicated graphics for mastercam. here is a link where they show how to do this but i think i had this problem before and i believe this was the fix we used. https://kb.mastercam.com/KnowledgebaseArticle50338.aspx?Keywords=dedicated 

 

Let us know if that does not fix this problem.