With the age of the Hasp, it's possible it's dead... I'd check the drivers out first and there is or was anyway, a little app that could tell you for certain if it is dead.. Assuming it is dead for a moment, you possibly could have an issue getting another Hasp. I'm pretty sure they've gone software licenses only...I could be wrong on that but thought during a conversation with my reseller was told Hasps were a thing of the past. Considering the version, it is LONG outdated and no longer supported. I have a Hasp that will run 2019 but at this point it's no longer upgradeable. You might be in a spot