CatiaV4 translator trouble

[gibbs machine corp]

Guys, I need help faster than my mastercam provider can supply me with. On feb. 15 I called him and ordered a cat4 translator from him. He didn't get me the temporary codes until this morning after he promised them Fri at the lastest. When I got them this morning after calling him to check on their status(he forgot to order them). I followed his instruction on how to install the new codes. They don't work. Here's what his instruction are: "Attached is your Catia code. You can copy and past the number in when prompted or save the file as a .acc in the root directory of Mastercam." I opened the attached file, found the new access code, copied it. Opened MX2, changed the file type to read a .model file and tried to open the first cat4 file. When it asked for the new access code, I pasted in the code (several numbers, we,ve all seen them). Then it gives a message that says the codes have not been installed and I need to contact my reseller. He told me I did it wrong, I need to save the attached file into my MX2 directory and rename it catv4.acc. That didn't work either. So he sent the codes again. I followed his instructions to the letter..didn't work!! I have done this 3 times over the course of 2 hours, I have been waiting for him to get back to me..my patience is gone. Meanwhile back at the farm!! I have a new customer that has been waiting for me to quote him work for 3 days now. My boss says I can't post the files on this site for fear of losing the work. Does anyone know if the way I described installing the new codes is right?

[Jeremy Haage from MCAM NorthWest]

There may be one step that is missing here. In the catv4.acc file you should delete everything out except for the line with the actual numbers in it. Open it up with Notepad to do the edits and save.

[gibbs machine corp]

No luck. Deleted everything except the code, get the same error message. Thanks, any more ideas.

[Qmp]

There are two different Catia Converter. One from Mcx and one from Moulplus, With one you had ordered. If the one from Moulplus (c-hook), you have to install software and setup the codes from there setting.

 

Qmp

[Todd Tracey from Fastech]

If manually creating the acc code file, DO NOT PRESS ENTER at the end of the line (common mistake). It will not take it.

If working with the Moldplus Version, you must install it and create the toolbar. Click on the toolbar button to enter the code.

HTH

[gibbs machine corp]

Got it. I had to download the catia translator from the mastercam web page. We're off and running. Thanks for all the replies.

[Pete Rimkus from CNC Software Inc.]

gibbs,

It sounds like your doing it right. If the .ACC file does not exist or contains an invalid number, then we prompt you. We then save the number that you typed in as CatV4.Acc.

But that's all true only if you're working on a regular 'local' HASP. If you're working with a NetHASP, then the access code would be on a new temp NetHASP code. Are you working on a NetHASP?

If you want to email me ([email protected]), we can take this offline and I'll see what I can do about it from this end.

If you can, email me the actual file you were sent (or just the number if you don't have the attachment he sent) and your SIM # (so that I can make sure it was really programmed for that SIM #) I should be able to help.

 

 

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Edited....

 

"Never mind"