Moldplus for X2 MR1 crashing?

[RandyN]

Ever since I installed the latest moldplus for mr1, it has been crashing on me. I have used moldplus since it first came out, back in whatever version, and have never had it crash like this. Filling holes, running off partsurf, etc. and it crashes randomly blowing me out of MC, always with 2 crash report dialog boxes left on the screen.

 

I talked to support at moldplus and sent them a file that was crashing on me, but it worked fine for them, so kind of at a dead end there if it can't be duplicated.

 

Is anyone else using the latest version of moldplus in mr1-sp1 and having crash problems, or is it just me? I am pretty good with computers and am usually the go to guy with any problems, mastercam or windows related, hardware, etc. and have a clean install of everything that should be running perfectly.

[Todd Tracey from Fastech]

Randy, you have mail.

[Thad]

Todd,

 

Can you send me that info (or post it here)? We've been having problems recently with Moldplus shutting down MC too.

 

Thad

[Cuda84]

Yes I would like to know what is going on also. I have been haveing Moldplus Crashes also. I am to the point that I save before opening MP, and only do a limited amount of work get out and save again, then back in.

 

[Dan_AKA_ROY]

Hmmm. I haven't needed to use MoldPlus recently, but I do use it quite a bit. Been setting up productions runs on another machine. But, yes, I'll be needing MP soon enough. Hope I don't have any problems...

 

When I installed MoldPlus in X2 MR1, it crashed. What it did was load the toolbar icons fine, but when I clicked on an icon - MC immediately closed out (without saving the file).

 

Todd was a big help and MoldPlus techs were great getting it resolved. They sent me a DLL file that finally worked. Todd sent me a DLL file that was able to log errors, and I think that really helped the MoldPlus people (their error log file didn't work). Once they got a log file, they soon thereafter sent me a MoldPlus DLL file that rectified the crashes.

 

Again, MoldPlus support was great! I was very impressed with their prompt replies. Very professional!

[RandyN]

Yes, moldplus support got me a new dll later the same day that I posted this, and all is well again.

 

Thanks a lot for great support guys!

[Todd Tracey from Fastech]

Thad, you've got mail

[Cuda84]

Hey Todd what about me? I am even one of your coustomers.

[RandyN]

Thanks for your response too Todd

[Thad]

Thanks Todd. Randy got with me earlier also.

 

We're not running MR1 yet, but we're going to give it a try tommorow anyway. It's a simple enough reversal if it doesn't work.

 

 

Thad

[Cuda84]

I am still haveing problems with MoldPlus crashing MCX2 MR1 SP1. I got the new DLL file from Todd everything went fine the first day, now it crashes every other time I use it.

 

 

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[Todd Frerking]

What is going on with Moldplus? Just trying to extend edges or junction surfs and it kicks me out and crashes. What do I need to do? I see some of you have loaded the new dll and still are having the same problems. By the way, what is the dll?

[Todd Tracey from Fastech]

You need the latest new DLL from Anbu.

He had sent about 3 different versions out trying to find one that was the all encompasing one to fix all evil.

[Todd Frerking]

Great Todd, I replied to your email today. Looking forward to the DLL when you get the chance to send it. See ya

 

Thank you