Start up error

[bogusmill]

We just reloaded MCX2-MR1 SP1 in one of our laptops. I'm talking from scratch, deleted the MC folders leftover from the previous installs, then installed from the MCX2 CD, then the MR1-web.exe using the overwrite current install, then the MR1 servicepack.

 

When we start MC we get a window of components that have loaded but one is highlighted in red that reads: error reading C:mcx2chooks5axmsurf.ft. This is before making any setting changes or adding machine control defs. I tried to copy and paste this and 3 similarly named files from a machine that doesn't have this error but it persists. We can click the box check mark and it goes away and MC runs fine until next MC restart but it's the bosses laptop and he want's the error solved. Anyone know how to stop this?

[Guest]

There is a chook missing that is listed in your config or you are pointing to the wrong folder in the config. Make sure all your chooks are in the folder and the error will go away oryou are in the correct directory.

[bogusmill]

Did all that. It is pointing at the correct location, the file is there. Something is saying to look for this file, the error isn't that it's not there. It's a reading error like the file is corrupt.

 

I had a similar error on a toolbar file (.mtb) where it said error reading it. The error went away when I changed the toolbar in the start/exit window of the configuration settings. I got the same error on another PC and I copied and pasted the same toolbar file from another PC and the error went away. So the toolbar file got corrupted and replaceing it with a good file fixed it. I've already done that here but it didn't help. So now my solution looks like changing whatever setting is looking at that file at startup. By it's name it seems to be a 5 axis m surface, m meaning metric?

[Thad]

Post a screen shot.

 

Thad

[bogusmill]

I'm out a here at lunch and boss is already gone. I'll post it monday.

[Roger Martin from CNC Software]

On the error line that complains about the 5axmsurf.ft there should be more information.

Such as...

 

"Unable to open resource module chooks5axmsurf.dll"

(This usually means that the 5axmsurf.dll is missing from the 'chooks' folder)

 

or some other error information.

 

*The following is really a hack, but will get rid of the startup error.

If you never do any 5axis stuff, in this case you can rename the 5axmsurf.ft file to 5axmsurf.ftt.

[bogusmill]

Here is the error screen. The .dll file of the same name is there and I even replaced all files with this name with ones from an identical laptop that isn't having this error with no luck.

 

[Thad]

Do you have .NET Framework installed?

 

Thad

[RandyN]

The wrong version of a chook will give this error too, like if you upgrade mc and not your add on chooks, like mold plus, etc.

[bogusmill]

Quote: Do you have .NET Framework installed?

 

Oh yes, 1, 2, & 3.

[Thad]

quote:

---

Did all that. It is pointing at the correct location,

the file is there.

---

Is the .dll there?

[bogusmill]

Quote:Is the .dll there?

 

Yes.

 

[Dave Miller]

Bogus,

Try going into your configuration and re-applying the configuration, .mtb, and .kmb files.

[Roger Martin from CNC Software]

Bogus,

 

If you want to, you can email the (3) 5axmsurf files from your CHooks folder. Be sure the ZIP 'em up. The email address is available by clicking the email icon at the top of this posting.

[bogusmill]

Roger, see the QC thread. I've sent a couple of bug reports to QC and tech questions to tech support but havent heard back from anyne at CNC this year. I'll send you an email through this forum and we'll see if you reply.

[André Lapointe@In-House Soluti]

In the 5axmsurf, the 'msurf' is for multisurfaces.

[Jim Evans from CNC Software]

Mark,

 

Did you get the emails I sent you using the new email address you sent to me??

 

I've emailed you muiltiple times this week and it doesn't seem like you received them. Can you please let me know if you received them.