X + question

[cqualls]

A company I use to work for called and is having problems with X+ not putting the bitmap file of the part on the set-up sheet.

He says everything under the output format is checked except for excel.

Mastercam X3 MU1 and X+.

Computer has windows vista business on it.

This is a fresh install of Mastercam on a new machine.

Any ideas on how to get the part to show up on the set up sheet?

[[email protected]]

Are their files on a server or local machine?

[cqualls]

Local machine.

[Zoober]

Make sure it is a png file with X3.

[Midwest]

 

 

I use screen shot like pictured above.

 

what ever part view is on your Mastercam screen will print out on the set-up sheet.

[cqualls]

Thats the problem on this particular computer its not printing whats on the screen and the settings are suppose to be set as you show them.

I haven't went by to look at the machine yet and was hoping I could just tell him how to fix it.

 

Robert I'm not sure I follow you make sure what is a png file with x3

[Zoober]

Sorry, I thought you were having problems with the logo file for Excel.

Disregard.

[Günther Massimo - GMCCS]

Did you install the latest version of X+ ?

 

link

[cqualls]

Yes. I believe it is the correct one labeled SetupX+_X3 which is the same that is on your site.

Just to check this out I Installed MCX3MU1 on my computer at the house and I have the same problem. The logo will show up and the tool pictures will show up but the screen shot does not. I have not had time to mess with it yet to see if I can figure out what is wrong.

Could it be something in the internet explorer settings that is causing the problem?

My machine at home is Windows Vista Ultimate 64 bit.

[bhayden10]

I am having a similar problem. At first i didn't get any picture at all so i reinstalled x+ and now i get a screen shot but it is messed up by showing part of the screen that comes up when you hit the setup sheet button. When i try the camera icon i get a picture but the small screen that comes up when i click the icon is also in the picture. Same deal, new computer with vista business 64 bit. Would sure like to figure this one out.

[cqualls]

Brian,

 

I have my system working now. Its a windows setting that needed changed.

 

Control Panel / System and Maintenance / Performance Information and Tools / Adjust Visual Effects/ In the Pop up window select Custom: Then uncheck the box beside the Enable desktop Composition.

 

You can also set the Visual affects to Adjust for best performance but this will make windows Vista look completely different.

 

I also found that in Mastercam you can go into

Settings / Configuration / Screen and under the Graphics support box select the Disable Hardware acceleration box but I did not like the results of this option. This fixed the X+ problem but caused other issues in Mastercam.