error message

[KJS]

we have mc9.osp1 when i try to post a surface program i get an error message that reads "mill9.exe has encountered a problem and needs to close." We have windows xp. Any help would be great.

[Turbo94]

I've had this same error on surfacing

I'm running XP V9 SP1 with the patch from 08/02/02

I was able to post the file not sure what

I did (Shutting Down PC, changing somethings in the OP) Something there did it I Think

I'm looking for some help on this also

[KJS]

I also get this error when I try to post anything else. I also get it sometimes when I hit main menu. My mastercam has become almost useless because of this error. It closes down everytime the error comes up. Please help!

[Mark H]

Which version of XP? If your are running Windows XP HOME edition that could be the problem.

[Roger Peterson]

What do you have for a video card?

Do you have the latest driver for your card?

Are you posting out with a post that has been modified?

Try posting out with any one of the standard posts and see if it still happens.

I have gotten this error when I've modified a post incorrectly such as leaving a bracket open in a boolean operation.

 

The more info you can give the better.

[RandyN]

quote:

---

Which version of XP? If your are running Windows XP HOME edition that could be the problem

---

There is no difference in the "HOME" or "PRO" versions where Mastercam is concerned. The differences are mostly in the networking capabilities. I have run it on both with no problems, fwiw.

[Mark H]

RandyN, I've heard that some people have had issues with XP home and the problems went away with XP Pro. There are many variables, ie. a clean install of the XP vs an upgrade, new video drivers, etc...

 

[ 08-30-2002, 12:48 PM: Message edited by: Mark H ]

[KJS]

We use windows xp pro and our post are fine and have worked in the past. Our video card is fine too. This problem didn't arise until we got a new server for our network.

[Greg McKay]

I have had more than my share of problems with xp home.

 

But this problem would be the same in pro.

 

go to

 

Start

All programs

Accessories

...compatability wizard

 

blah, blah, blah,

 

next

 

choose from list

 

Masercam9

 

set xp to emulate win2k when running *.exe (mill9.exe)file.

 

see if this helps.

[KJS]

Greg,

Thanks for your help, but I,m still getting the same error message.

[Greg McKay]

kj,

 

I just tried some surface tpaths in v9sp1 xp.

 

Everything seemed ok.

 

Is it a possible post problem?

 

Try different post.

 

May be a problem with mp install for sp1.

 

Installed off a CD or off update patch from web?

 

fire me off an email. I'll send post files.

 

[ 09-03-2002, 10:44 AM: Message edited by: Greg McKay ]

[KJS]

Greg,

Thanks for your help. The problem turned out to be in our connection to the server. We changed servers last week and we've had a few problems since. My e-mail also had to be reset-up. Thanks again