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Trouble opening solids


gcode
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Very strange stuff going on with my computer.

Yesterday I was away from the machine for a while and the screen saver shut the monitors down

SolidWorks and X5MU1 were open

The mouse, keyboard and Space Pilot had no effect. Normally, any one of these would bring the machine out of screen saver mode

I had to hold the power button down till the machine rebooted..

 

Now I can't open a file I was working on.

It is a step file.. X5MU1 locks up tight when I try to open it.

X4 on my machine or my coworkers X5 install opens it in less than a second.

Same with X_B my X4 can open it easily X5MU1 locks up

I saved the file as X4 and opened it in X5.. it takes the MCX-5 file over 5 minutes to open.. the mcx file in X4 opens in seconds.

 

I have uninstalled X5MU1, cleaned the registry and reinstalled twice .. with no success

 

Has anybody seen this or have any idea how to fix it??

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That is weird. Sure sounds like a frag problem on that one machine to me.

 

 

the file is on a very fast network and I got the same results when I tried it on my C drive.

I run Diskeeper on all my workstations so the drives are never fragmented.

The solid in this file started life as a ProE step file, but X4MU3, Solidworks and X5MU1 on other workstation open it in seconds.

 

Only X5MU1 on my machine has problems.

It locks up opening the step file and takes over 5 minutes to open the mcx-5 file I started on a different computer.

My computer can open this solid as an X_B, but takes 5 minutes+ to do it.

This is a dead simple solid too. The step file is 36K

 

 

this afternoon, I uninstalled, deleted the install folder, ran CCleaner registry cleaner, then deleted all remaining X5

registry entries by hand... and reinstalled..... no joy

 

I'm baffled.

 

 

 

I'm starting to think it might be a Windows permissions issue.

Several weeks a go we got a new HP color laser printer.

Ever since I installed the drivers for it, I get a yell that I don't have permission to access PrintHood.

 

All efforts to fix this have failed.

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http://technet.microsoft.com/en-us/sysinternals/bb842062

 

Have you ever used Process Monitor from Sysinternals? Using Process Monitor it appears Mastercam creates a temporary x_t and x_b file when opening\importing a x_b file. You could try cleaning out this temp folder that Mastercam uses. I'm kinda reaching here...not really sure what the problem would be. Process Monitor might give you an idea of where it's hanging though.

 

Is it just solid files or is it any file you open in X5MU1?

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Is it just solid files or is it any file you open in X5MU1?

 

after some brief testing it appears to be only step files from one customer

mcx-5 files that contain converted step files from this customer are affected as well

 

I've never heard of Proccess Monitor, but will check it out.

Thanks for the tip

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