Having Trouble with Fresh Download Install

[Bill L.]

I recently had to format my hard drive and have begun the fun process of reloading all of my applications software. I have installed X MR1/SP2 web install. I also installed the X MR2 Beta web install. Both programs are showing the error log upon opening.

 

The error log for MR1/SP2 is reading the following:

Error L35,C:MCAMXCHOOKSBACKPLOT CONFIG.FT

Error L42,C:MCAMXCHOOKSBOTLCIRCLE.FT

Error 39,C:MCAMXCHOOKSCD_COMPARE.FT

Error L42,C:MCAMXCHOOKSGETVERSION.FT

Error L39,C:MCAMXCHOOKSZip2Go.FT

Error L359,Mastercam.menu

Error L2759,Mastercam.menu

 

The error log for Beta 2 MR2 is reading the following:

Error L42,C:MCAMXCHOOKSBOTLCIRCLE.FT

Error L39,C:MCAMXCHOOKSCD_COMPARE.FT

Error L42,C:MCAMXCHOOKSGETVERSION.FT

Error L39,C:MCAMXCHOOKSZip2Go.FT

Error L389,Mastercam.menu

Error L2810,Mastercam.menu

 

Once I proceed by the error log - all seems to look okay. But there are some things missing and others that don't work.

 

From the Help Menu Drop Down - Zip2Go is not there. Update Manager does not work - I get an error message UpdateManager.Exe - Application Error - "The application failed to initialize properly (0xc0000135). Click on OK to terminate the application."

 

When I attempt to invoke certain C-Hooks, like the Zip2Go C-hook, the following error message appears:

Open Error

Mastercam .Net support DLL Nethook.dll not found.

 

The C-Hooks that don't show that message, show

"Incompatible C-Hooks internalvefrsion number. Recompile and Relink the C-Hook: ..."

 

It seems that something is missing with the install

 

Does anyone know what repairs should be made to correct this. I will also mention that I unloaded and reloaded both of these programs several times - the results are the same

[Guest]

Bill

 

Make sure you have .net installed

 

Also, I think it was Thad who had some similiar problems to this, a search might turn up the solution.

 

But start with the .net

[Thad]

I think John is dead on.

 

Search for "install errors" and my member number for more info.

 

Thad

[Bill L.]

John,

 

Ironically I gave up on getting X to work and continued to load more of my applications. One of which was Norton Ghost. This software provided a link to the .net framework and loaded it. After re-booting and testing X again - I am happy to say almost everything is fixed. The error log is gone!

The only problem I am having is in X MR1. Engrave is not working - I get a C-hook error messaege "Incompatible C-Hooks internal version number. Recompile and Relink the C-Hook: ..."

[Bill L.]

After checking further, it seems that most of the C-hooks in X MR1 are not working. Ther error message is indicating "Incompatible C-Hooks internal version number. Recompile and Relink the C-Hook: C:MCAMX-MR2CHOOKS..."

 

I think that may be part of my problem as the folder for X MR1 is C:mcamxchooks.

 

I have also noticed the title bar for X MR1 shows Mastercam Router X MR2.

 

If I run Alt-V the version showing is X MR1 (10.1.3.34)

[Thad]

MCX won't run most (if not all) V9 chooks.

 

Thad

[gcode]

Bill,

MR2 beta posts should be made on the beta forum.

[Bill L.]

Thanks to those who have offered advise.

 

Thad - I'm not sure where you got the idea I was trying to use V9 C-hooks?

 

The Chooks that installed with X MR1/SP2 are the ones not working when I am working in X MR1/SP2. When I attempt to fire them, they are looking to the C:MCAMX-MR2CHOOKS... folder, and I'm not sure why. I am uninstalling and re-installing X MR1/SP2 as I type this, in hopes that another install will correct the issue.

 

gcode - thanks for your advise, but I was having the same trouble with both programs and did not want to post a double thread - I was hoping to get feedback on what I might have been doing wrong on my system install - I did not really feel it to be a Beta issue - I'm sorry for posting in the wrong area!

[Thad]

EDIT: My eyes read one thing and my brain processed another.

 

Thad

[Roger Martin from CNC Software]

Bill,

 

You can set the default (look-in) folder for C-Hooks in Settings-Configuration on the Files page. Under 'Data paths' highlight the 'Custom Add-in (DLL)' entry and check the path in the 'Selected item' textbox just below.

[kinglouie V]

had the same problem bill and did exactly as roger said, now no problem.

[Bill L.]

Thad - I saw your post after the fact. I un-installed and re-installed and now all is well.

 

Thanks for all who offered assistance.