X5 MU1 64 bit C-Hook issue

[Preston]

I have a new computer dell T3500 running XP 64 bit 1st problem I know . 2nd X5MU1 I’m trying to run a /or any C-Hook and I get the Unknown file type error message . how can I fix this ?

[ajmer]

make sure when you are running the chook that it is looking in the correct directory for chooks

[gcode]

I've helped many people who were having trouble running chooks..

 

90% of the time they have dropped an older version of thier config file into a new version of mastercam (see my siggy)

 

and the path to the chooks folder is wrong...

so if you dropped your X4 config file into your X5MU1 install.. its looking in

 

C:\mcamx4\chooks and trying to launch X4 chooks in X5.. which is not going to work

 

this will also cause failure to launch with the advanced 5axis toolpaths as they are all 3rd party chooks

[Preston]

It’s looking here C:\Program Files (x86)\mcamx5\chooks . Shouldn’t it be looking here C:\Program Files\MCAMX5\CHOOKS ? but this folder is empty !?

[gcode]

X5 should install in C:\Program Files (x86)\mcamx5\ on x64 bit systems because it is not a true x64 application..

 

 

 

this is where it's installed on my Win7x64 system

 

C:\Program Files (x86)\mcamx5\chooks

 

where does your chooks folder actually reside?

[Preston]

here C:\Program Files (x86)\mcamx5\chooks but i get the unknown file type

[gcode]

If you hit Alt C, does the correct X5MU1 chooks folder open up??

[Preston]

no its looking in x3mu1 folder but if i use the icon it points to the right folder with errors

looks like a config problem damh IT guys should I reinstall it? or do you have a fix ?

[RaiderX]

I think if you drive to correct X5 chook folder it will stick.

[gcode]

or do you have a fix ?

 

 

you can go into System Config/Files and set the "Custon Add-in(dll) " path to the correct folder.

BUT..

 

It sounds like IT dropped your X3 config file into your new X5 install..

 

(again see my siggy )

 

 

 

If they did that, you will have other problems too

 

so

 

your best bet is to

 

close Mastercam

 

delete your config file

 

start mastercam.. it won't find a config file so it will create a new default one

 

and you will have to reset all your settings..

 

 

 

if that fails, plan B is uninstall, run CCleaner registry cleaner and reinstall

[Preston]

Ill give that a shot later today.and i still my have the IT Gawds do a reinstall . Thanks for the help!!