1628:...update 3 (or lack thereof)

[gti_jay]

Can't install update 3.

 

Why?

 

The ONLY thing I get is a box that says:

 

1628:

 

Thats it. ABSOLUTLY nothing else.

"1628" is very helpful information. thank you mastercam.

 

When is MR1 coming out? Now that my posting is all screwed up, and seemingly I cannot update, I'm pissed.

[moldy]

Same here 1628 thats it. I took MY key home and my dell finally installed after about 6 tries of 1628. The administrator at work has the same problem. 1628 Thanks again Mastercam!

[Jim Evans from CNC Software]

This doesn't seem to be one of our errors, but an install shield error. We are trying to duplicate it here, but have had no luck.

 

Try rebooting your system and then following the instructions locate on InstallSshield's website here:

Error 1628: "Failed to complete script based install"

[Lumpnut]

Installed it here this morning with no problems.

[jagg2499]

Also installed no problems

[gti_jay]

Yah. Thanks anyways Jim but none of those things helped.

I guess i'm just screwed.

[Slepydremr]

Just curious, what os are you running?

 

Maybe someone that is running the same version can tell you if they found a work around.

 

From what I read some guys completely uninstalled X, deleted the mcamx directory. Then did their re-install and it worked.

 

And it might help to check that you have the latest windows updates and your temp directory is empty. Before you re-install

[gti_jay]

Thanks Slepydremr,

 

I'm running XP. up to date.

 

I think I might try the complete reinstall.

 

Nothing else has worked. I've done everything on that rubbish website, nothing helped.

 

And it never fails, I need to post tons of programs TODAY, and I can't because they don't post right anymore due to update 2.

[Midwest]

Worked fine here no problems

 

running Windows XP

[robk]

quote:

---

Nothing else has worked. I've done everything on that rubbish website, nothing helped.

---

Aren't you glad that you were smart about the whole situation & backed up your files prior to running any SP's?

[Slepydremr]

I don't know if it will work or not but i could email you the new mcpost.dll from the new update. I assume you already have the sp1 update 2 installed since you said your posting does'nt work. the mcpost file is all that changed.

 

email me at [email protected] if you want me to since your email is hidden.

[gti_jay]

This must be some kind of sick joke?!?!

 

I cannot uninstall ANY mastercam component now.

 

And I can't re-install the software at all?!?

 

It is becoming clear that it's an installer problem and not an mcam issue. What could have possibly happened to my installer software. Oh yeah, it's a microsoft product.

[Slepydremr]

Have you tried system restore? Try going back a week or so and see if mcam will start working for you again.

[Bullines]

quote:

---

The ONLY thing I get is a box that says:

 

1628:

---

quote:

---

I cannot uninstall ANY mastercam component now.

 

And I can't re-install the software at all?!?

---

I've ran into this same exact problem on many computers. I got it to work by:

 

[*]make sure Windows Installer 3.1 is installed (you can get it from Windows Update/Microsoft Update)

[*]delete anything not modified today in C:Documents and Settings[your_user_name]Local SettingsTemp

[*]uninstall HASP drivers

[*]delete the Mcamx directory (back up any posts and whatnot first)

[*]delete HKLMSoftwareCNC Software, Inc.Mastercam X

[*]delete HKCUSoftwareCNC Software, Inc.Mastercam X

[*]delete Registry entries containing "{47A8ED18-BABE-42F7-A387-7F8D48F4EC03}"

[*]delete Registry entries containing "{84B6C15E-6604-4A5B-93BA-E862E806783D}"

[*]delete C:Program FilesInstallShield Installation Information{47A8ED18-BABE-42F7-A387-7F8D48F4EC03}

[*]reboot

[*]reinstall X and hope the problem doesn't happen again when you apply the updates

If you go that route, be careful! There are a lot of things to be done in the Registry and incorrectly deleting or modifying anything in there can render your computer unbootable.

 

quote:

---

It is becoming clear that it's an installer problem and not an mcam issue. What could have possibly happened to my installer software. Oh yeah, it's a microsoft product.

---

I don't know if it's a Windows Installer problem or not. I'd chalk it up to the InstallShield installer, if I had to wager anything.

[Matthew]

Wow. That seems like a lot of work to install this update. I haven't tried installing these updates yet (only #1) but I'm thinking I'll wait until about 3-4 weeks after MR1 is released!

[Guest]

Install went without a hitch for me.

 

IT guy came in, logged on, I unplugged the usp hasp, ran the update, checked it with the script, ran the program, IT guy logged out, I logged in and am back up and running, I was down for all of 5 minutes.

[3rdstring]

I got the 1628 error when I downloaded the file to update at a later time, but it worked updating through the update manager.

[Cannon]

I also got 1628 error. This is how I got it to work. I downloaded and installed windows installer 3.1 manually (windows updater didnt found it) then installed SP1.3 straight from the file I downloaded from mastercams page, got an error that said: could not locate file E:bindatamastercamxmastercam x.msi, so I inserted mastercam X cd and ran the update again.

[scooch8292]

Mine installed okay, but I did notice errors posting out drilling cycles after the installation. Some people were saying all that changed in update 3, was the mcpost.dll file. So I copied that pre update 3 file from one the other pc's here onto mine and it posts okay now. It sounds like a cnc software issue.

 

Ver X update 3

Ver 9.1 MR0105

OS XP Professional

[dwsz71]

quote:

---

So I copied that pre update 3 file from one the other pc's here onto mine and it posts okay now. It sounds like a cnc software issue.

---

You just performed "Undo" on your update.

 

The files MCPOST.DLL and MP.DLL, were tossed around a lot Thanksgiving weekend after the release of Service Pack 1 Update 2.

 

It might be a post issue, not a CNC Software issue. Check this thread here .

 

HTH

[scooch8292]

I had sent my dealer my post, mmd and control files and he plugged them into his system and he said it was working fine, thats why I thought it might be a software issue. ???? Maybe he hasn't ran update 3. I'll have to ask him. Everything seems to be okay now. Tnanks for the thread dwsz71, it looked like the same issue I was experiencing.

[Steve Biehl - Cimquest Inc]

Scooch,

your dealer may be running Beta of MR1. It doesn't have the problems of Update 2 or 3. Here at S4A, we have multiple stations of each running so that we can test our customers problems/questions. Make sure your dealer understands you have Update 3.

[scooch8292]

Steve, yes my dealer is running that beta mr1 version. We're good to go here. Thanks.

[Ron_Roy]

Hello All,

After installing the update I started having problems with drilling cycles. Now I am screwed. I have re-installed Mcamx 3 times now. It has gotten to the point that I cannot even open mastercam from the desktop - and my reseller has been informing what to do all the way!

AHHHHH

Ron

[Guest]

Ron_Roy,

 

Check out this thread and see if it helps.

 

Linky