DNC Options in Southern New England?

[djstedman]

The company I am at is looking to upgrade our existing DNC setup to cover more machines and to upgrade from some older software..

 

I wont name the company we have been using, but suffice it to say they have left us pretty unimpressed with thier support over the years hence our desire to find a more reliable provider .. any suggestions of good reliable companies handling DNC, FTP, Ethernet communications in this area?

 

I went looking at EastTec for a new provider to see what I could find and found a company called Nexas America which offers a solution using predator dnc .. im wondering if anyone has had any dealings with them and if so have the provided good support etc.

 

Thanks for any input you can provide on this folks.

[Mgrenier]

Hello,

 

We use Cimco DNC max here and the support is great from both the reseller and Cimco themselves. We had issues with the software not doing what we expected and it took about a week for Cimco to change the software to be able to do what we need. Can't tell about the reseller for your location but the support from Cimco is top notch.

 

As for the software itself, we never used anything else then Cimco.

[htm01]

have you tried cimquest ( was S4A) ? JP's old employer

http://www.s4a.us

[John@WMM]

We use Cimco DNC-Max with wireless Moxa NPort W2150 and wired Moxa NPort 5110. This setup works very well for us with our 27 machines. Checking the Cimco log its not uncommon in our shop to see over 100 programs sent in 24 hours.

[djstedman]

Seems like everyone loves the cimco DNC solutions.. does it handle Ethernet and or FTP based transfer for newer controls? or is it only rs-232 based communications? I haven't ever had a chance to see it in use.

[Mick]

I'll backup htm01 on Cimquest/S4A. I've dealt with them for Cimco DNC Max, and their service and support is outstanding. Steve Biehl helped me a number of times.

[mkd]

shop floor automations

tell them what you are looking for, they will handle the details........

wired/wirless/rs232 hubs

[Machineguy]

MKD is right.

I know the owner.

Great service. Should have dealers on the Right Coast.

They also do a web setup service if needed for all the questions that do come up. They did with our IT guys a few jobs back.

 

Machineguy

[Pilot Plant Supervisor]

Shop Floor Automations does have outstanding customer service. I haven't used their DNC solutions, but I ordered one of their portable USB boxes. The sales rep. called when the order was placed, called again when we recieved it, and followed up two weeks later to make sure we were happy.

[Guest]

You're a CT guy, Cimco sales and service is less than 60 minutes away

 

Touch base with them. you won't be disappiointed

[RayD]

Seems like everyone loves the cimco DNC solutions.. does it handle Ethernet and or FTP based transfer for newer controls? or is it only rs-232 based communications? I haven't ever had a chance to see it in use.

 

I have yet to find a Control I cant make work with Cimco DNC-Max

 

Serial, Directory Monitoring(Ethernet), FTP port, as well as a bunch of specialty protocols