Seriously though, I have forwarded this thread on to a few people to see if I can help get those guys some support

I'd be happy to help out Rusty if he needs and I can, but I don't have any real experience flying those machines.. For some reason, whenever I call my Mastercam friends, they all say, "New number, who dis?"

True dat.. If it doesn't work, they shouldn't be selling it,,,, and they sure as hell shouldn't be calling it "turnkey"

Something to watch out for, when you post your file, it should be a .ARC then when you read it into the controller it converts the file to a .WPD at this point the controller breaks up your program and puts each file into its appropriate folder. Also, in the sync manager make sure to rename your file to whatever you want to call it otherwise I think it reverts to the name "SAMPLE CODE" and you will have to go in and rename each program file individually on the controller.

Sorry for the late reply... I was locked out due to being a newbie lol. Here's the update so far... We have had these machines in the shop for just under 4 years. Originally was going to be setup to run g-code but we had a few DMG guys come in and tell us to run it with their structure or conversational programming. We are at a point now; we need just basic code and was told this Mill Turn software was the way to go! The salesman has since retired, and we are still on the island waiting for help! My co-worker aka other programmer has been working on this project since December 2023 when we purchased said software. He has made some headway but just keeps getting the runaround. I can't tell you how many people he has had conversations with, or shared screens with etc. but I know it's quite a few. Ok now for my input. I took the file @Aaron Eberhard uploaded and was able to see the changes that should have been made. I was able to fumble around enough to get the software to output the separate files; however, the main program still dumps both channels in one file. I then cut and pasted each channel into its own .MPF file and loaded those onto the machine including the appropriate subs. I tried running the machine this morning and although we finally got some movement we ran into a few alarms. For the time being, I have block skipped them and have the cycle in simulation working!!! We are a long way away but seems promising, especially with the help of you guys. I need to get back to @scottm085 regarding the process as it sounds like he has a workaround that might help us. As of right now our Mill Turn license only works for 2024 version and I'm not sure who we are to get ahold of now since our reseller has retired. Maybe we could share screens when you have time and give us some help? Thank you all for taking the time out of your day and helping us! I know my boss appreciates the progress we have made just in the last 24 hours.

The machine support from DMG is pretty top notch, they moved some mountains when my old shop was getting through the commissioning of our CTX. App support was decent, really good with anything controller related, absolute pants with CAM/post things. Overall, I really liked that machine. The only post solution IHS was willing/able to offer was an M/T environment that would post bare bones ISO. No Cycles (rough turning, threading, etc.), just good old line by line, "re-post if you need to change something at the machine". I ended up just adding a ton of modifications to MPLMASTER and made a CHOOK to generate the MPF and SPF files after being told by the post department that they couldn't do it. Hopefully there's better options available (doesn't sound like it from your post), but you guys should be all over them if the provided solution isn't coming close to expectation, it certainly wasn't provided cost free.

I think Craig nailed it. You are probably in Front plane when you should be in Top plane when you chain the toolpath

Why not? It sounds like they stole the money, got into the car turned the key and drove the getaway car..

Wait....you mean Mastercam ISN'T malware?????

We have had meetings with our reseller, post builders from CNC Software, and the guy from DMG who wrote the code for the CTX module/post from Germany. I think everyone agreed that they had some work to do! All of us were in a meeting together, which was nice, but unfortunately not that productive. At this point we're just dealing with the work arounds which is still a headache. It wouldn't be so bad if we were a high quantity production shop, but we are a high mix low quantity job shop which forces us to constantly be changing over setups and running new code on these machines.

Thought your company was not on active maintenance, but you can open a 2024 file?