X+ Setup sheet will not print logo

[FTI2007]

My logo shows up in print preview but it does not show up when I print it. I have tried different browsers and they all do the same thing. It was working fine but now has stopped. Any ideas would be great. Thanks

[shazam/TPP]

do you have print background activated in your browser?

[FTI2007]

where would I find that in google chrome?

[shazam/TPP]

Not sure in google chrome but in firefox, it's under print, then page setup. maybe chrome has a similar tab, settings?

[FTI2007]

I am still having trouble with this if anyone else can help. I dont see a settings tab. Im probably missing it.

[shazam/TPP]

 

looks like google chrome does not have this option yet. switch to firefox

[FTI2007]

Ok I will try firefox. Just seemed odd that it worked in chrome until a couple weeks ago. Thanks

[crazy^millman]

Just seemed odd that it worked in chrome until a couple weeks ago.

 

Do you have windows update on automatic? Do you do updates to Java, Adobe, or any other products? Had a computer fail to open this morning did a restore before the windows update and guess what all is good. If you have a restore point on the computer back when it was working use that and retry. If it works guess what it is windows giving you the issue or one of the other 100 programs doing it not X+.

 

HTH

[FTI2007]

I Loaded firefox and now it works. I do not have a lot a time to figure out why it quit working. I also assume it was an update somewhere. I update everything as I am notified to do so if its not automatic

[miguelhot]

My logo shows up in print preview but it does not show up when I print it. I have tried different browsers and they all do the same thing. It was working fine but now has stopped. Any ideas would be great. Thanks

 

 

hi i question how do you change the logo in x+ for x6 thanks

[Thad]

shazam nailed it. The logo is a background image. Browsers, by default, don't print background images.

 

miguelhot, looks like you'll have to know a little bit of HTML/CSS to make the edits to add your logo. I'm short on time right now, but maybe someone else can help you out.

 

Thad

[wfcPain]

Name your image file "my_logo.png" and overwrite the file located in C:\

 

Open the default_xss.css file, if thats the one you are using, with notepad.

Its in C:\Users\Public\Documents\X+.

 

Uncheck the " /* " in front and behind the "background-image:url(file:///c:/my_logo.png);" line.

 

In your browser print options,check print background images.

 

Should work

[Hardmill]

Try printing in IE, that usually does the trick

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PEACE