Maintenance Worth while

[ATG]

I think that if the dealers were willing to throw in some training when you renew your maintenance there would be a little more of an incentive and less of a gripe to keep renewing.

 

What do you guys think……?

[Hardmill]

I think falling behind a release or two shoulf

be incentive enough for renewal.

 

 

PEACE

[Andy]

How do you fall back in Lathe?

[GoetzInd]

quote:

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How do you fall back in Lathe?

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Ouch

[Guest]

i tell ya thats a tough one. been trying to justify it myself but fact is.

if you are satisfied with the product now and do not expect to grow-expand or otherwise change i do not think it would be worth while.

BUT i do not plan on staying in one place, too many things tend to pass by (can you say oportunity?).

[gcode]

quote:

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throw in some training when you renew your maintenance

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our dealer offeres classes at substantially reduced rates to all maintenance customers...

doesn't do much good if you can't talk the boss into letting you go though

[cadcam]

gcode and your dealer also offers one one time at any time at the office as part of the maint support package.

[ATG]

I'll have to check into that. I signed up for the advanced 3d class and it was cancelled due to not enough interest.....Hmmm go figure.....

[Matthew Hajicek - Singularity]

It would make sense to have a "version update" class be free to attend for all maintenance customers. I don't mean a hands on at the computer class, but more of a presentation with Q&A and a chance to go up and try a few things out at the end. Have a schedule to go over Mill 1 stuff at this time, Mill 3 stuff at that time, Wire stuff at another time etc. That way people can show up for what they're interested in. It would double as an opportunity to meet and greet, entice people with upgrades, and maybe show some third party accessories. Chances are it would pay off well all around.

[Tyler Robertson]

Matt, great suggestion and I believe a number of mastercam dealers do that

[JerryBenoit]

I know that the guys at Services 4 Automation in MA gives each of their customers a free Tec day once a month. That you could attend and ask question on your parts. I have used this service. That is over two week a yr if you add them up.

[Tyler Robertson]

yeah, I can't speak for all the dealers, but I know some of them do

 

ie: In-House Solutions does this as well

[Randy Morton @ Clem Industrial]

quote:

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Have a schedule to go over Mill 1 stuff at this time, Mill 3 stuff at that time, Wire stuff at another time etc.

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Might be a long time in waiting for that lathe one then, eh? lol

[Thee Rickster ™]

Tyler,

 

can you email me when this service is offered.

 

I might be inclined to attend such a service

 

Thanks

Rick

[TK-32™]

my shop decided to skip on maintenace. I hope X3 sucks.

[Colin Gilchrist]

So sorry to disappoint you TK...

[TR Mfg.]

Maintenance is worth while. Each new release may seam insignificant, until you are 3-4 or more behind. Look at all the improvements over the last few years. For us one of the main reasons is current translators. Many of our customers use Solidworks and others and having up to date translators is a must. In my opinion the cost of maintenance is worth it. I know I have spent more on dumber sh@t.