Toolpath Parameter Delay? WE NEED YOUR HELP

[Colin Gilchrist]

Do you have a long delay when click on 'Parameters' for a High Speed Toolpath?

 

We need your help. If you have longer than a 3 second delay when accessing the Parameter pages, please continue reading.

 

If you do not have a delay, or if your delay is 2 seconds or less, then this thread does not apply to you.

 

CNC Software has created an Inspection Utility to gather system information to help diagnose a specific delay when accessing Toolpath Parameters for the HST toolpaths. We need users that have this delay to participate in running some tests.

 

Refer to this thread:

 

READ MY LAST POSTS AND DOWNLOAD THE UTILITY!!!

[Colin Gilchrist]

Nobody?

[gcode]

there are pages and pages and pages of bitchin' and whinin' on this issue..Here's a chance to help solve the problem and .... crickets.....

I don't get it

 

come on guys.. it takes five minutes.. and it doesn't hurt

 

 

Download the System Inspection Utility

 

** If you system takes more than 2 seconds to open a parameter page in X4 ...

 

Download it.. run it and send the results to

[email protected] with Inspection Utility Results

in the title. Instructions are on the info page

next to the download

 

[ 08-14-2010, 02:47 PM: Message edited by: gcode ]

[Tim Johnson]

I've been off a couple days but I'll install the utility on Monday if I can get the permission to do so.

[gcode]

Its not even an install..

just unzip the download, run it..and email the resulting report to qc

takes a couple of minutes..

[Fred @ Slate Industries]

I'm at three seconds or less.

Two different PC's here,I'm good.

At a former employer on a Dell Precision Laptop

Quad core it was 7 seconds, Vista and then Windows 7. that unit idling, nothing running had 2 gig in the page file

[Tony35]

done and sent

[gms1]

Ugh Monday... running the utility as we speak!

[Thee Rickster ™]

Mine, as I stated in the other thread has disappeared

a while back, even of large files, but only if there

are no transformed ops in them.

 

Cheers

[Mark H]

Like I said in the other thread... I ran it and sent it in. Only took a few minutes.

[gcode]

bump

[Verndog]

That was a whole nother job ago for me, and different machine, plus I've since upgraded to X3 from X4. IIRC the delay I had was real close to 3 secs. I do however wonder why the 3 sec. cutoff...does that mean they know the reason for first 3 secs?

[K2csq7]

The delay I experience is not only with the high speed toolpaths, but with all toolpaths, mill lathe, rough, finish, pocket,.... you name it, I'll delay it!!!

[Colin Gilchrist]

Keith,

 

If that is the case, please run this utility and send your results to QC. They need our input.

 

Verndog,

 

They have identified some of the causes of this delay and fixes are being implemented. By focusing attention on users with the longest delays, they are looking for other possible reasons this might be going on. Any information we can give them to help find the issues will help. I talked with some very high level folks at CNC to bring additional attention to this issue, in hopes we can get a fix in place for X5. The real problem is that this error does not occur on ANY machine in the building at CNC Software. So the root cause is looking like a display driver conflict, or a conflict with Windows Updates. Every computer that is running Mastercam (over 100 I'm sure) in their building is less than a 1 second delay, even on files with hundreds of operations. So finding the root cause is a pretty daunting challenge to say the least.

[Colin Gilchrist]

To the top...

[Colin Gilchrist]

Just thought I'd mention that the data that has been sent in so far IS helping the developers figure out this issue. Thank you to everyone who has ran the Inspection utility!!!

[K2csq7]

Ran it on the 12th and sent it in, Chris sent me a message telling me to "Stay Tuned"...