Mastercam X7 MU1 Hotfix released

[Ryan Butt CNC Software]

We have just released a Mastercam X7 MU1 Hotfix that addresses the toolpath filter smoothing issue. It can be downloaded either through the Mastercam Update Manager or directly from Mastercam.com.

 

Mastercam X7 MU1 version and maintenance date information:

• The Mastercam.exe version number is 16.1.3.0.
  
• This release will NOT expire and the maintenance date is 10/31/13
  
  • (If X7 maintenance expires on or before October 30th, X7 MU1 CANNOT be run)
    
  • (If X7 maintenance expires on October 31st or later, X7 MU1 CAN be run)
    

Installation:

 

Update Manager: Use one of methods listed below to perform the update.

• A Mastercam update bubble will show in the lower right of your screen in the system tray area. Click on this to activate the Update Manager.
  
• Manually check for updates from the Windows Start menu – Start > Mastercam X7 > Check for Updates and then follow the instructions.
  
• Start Mastercam and select Update Mastercam from the Help menu. Once the download is complete and the install displays, please manually close Mastercam before proceeding.
  

You may manually download the appropriate update for your operating system from the Mastercam X7 downloads page.

 

Note: We will be updating the full MU1 installs to include this update in the next few days. These will be made available both through the Update Manager and Mastercam.com downloads when ready.

 

 

Thank you

 

Ryan Butt | Quality Control

CNC Software, Inc. | 671 Old Post Road | Tolland, CT 06084 | USA

Phone: 860.875.5006 | Fax: 860.872.1565 | www.mastercam.com

[Newbeeee™]

Ryan,

Please advise when the full download includes this fix.

[ktechdan]

What was the problem with toolpath filtering?

[Matthew Hajicek - Singularity]

What was the problem with toolpath filtering?

 

It made your coffee taste like coolant.

[Thee Rickster ™]

Hey is it supposed to say MU1 SP1 in the top left corner

after you update with the hot fix?

 

Mine does not

[gcode]

No.. it should say MU1

Help/About/ Build Number should be 16.1.3.0 Date 12/4/13

[Guest]

NO it will not

[Thee Rickster ™]

got it,

 

Thanks

[CristiP]

good job

[#Rekd™]

What was the problem with toolpath filtering?

 

Hi Joan B! :waving

[CADCAM3D5AXIS]

^^^ ^^^

[Bucky Cornstarch]

At what point is it finally going to be safe to actually install and use X7? I fully expect another email from my reseller next week telling me that the latest fix of a fix of a fix of a fix didn't completely fix X7, so they are issuing a new fix.

 

I can't wait for X7 MU4 SP6 Hotfix 3 to get here!

[CALLIESPRO]

_{At what point is it finally going to be safe to actually install and use X7? I fully expect another email from my reseller next week telling me that the latest fix of a fix of a fix of a fix didn't completely fix X7, so they are issuing a new fix.}

 

_{I can't wait for X7 MU4 SP6 Hotfix 3 to get here!}

_{This is spot on!!!}

[Jim Evans from CNC Software]

Bucktruck and Calliespro, if you have issues you are concerned about and would like a status please feel free to email [email protected] and we can look them up for you and help you figure out what you should install or not install to meet your needs. Or if you are aware of an issue and want to make others aware, please feel free to do so. It's a whole lot more productive for those reading this thread. Based on our interactions with customers many of them HAVE installed X7 and ARE safely and effectively using X7.

[CALLIESPRO]

The problems that I am having are mainly with the Verify. It takes forever to load the ops that I want to verify, and If I have it stopping after each op to check what I have programmed it to cut it takes a long time to be able to roll it around to check it. When it is done cutting, it takes even longer to save the part to get ready for another verification of other ops that have been programmed. I was able to program and verify around 3 to 4 cranks a day in X6, with X7 it is hard to get 2 done. I have tried to send the programs to the machine without verifying, but we have had crashes in doing so.

 

I have contacted my reseller and they have said that this verify was done in house and not by the outside source that was used for X6. That to me is not a very good excuse. I have went back to using X6 until this can be solved.

 

Any help would be appreciated here!!!

[Jim Evans from CNC Software]

Thanks for the information Calliespro. Have you or can you send us a part file that you have had problems with? If so send us a zip2go file and send it to [email protected]. That way we can review your system specs and the part.

 

Also, can you provide some information about your work flow, not just in Mastercam, but all applications you might have open or using at the same time? The more we have the better we can try to duplicate a similar environment that you are working in. Are your parts being save locally or on a network?

[Bucky Cornstarch]

Jim,

I'll boil it down to this: I get paid by my boss to make parts (read: $$) for his company, not to help CNC Software diagnose and troubleshoot their software. Thus, if I spend hours downloading, installing, updating machine and control definitions, posts, etc, and the first part I try to run on X7 gives me error messages, I am going to be a bit p!ssed and go back to using what works.

 

I make bicycle parts for a living. If I designed a new brake and it "sort of" worked, but released it to our customers anyway, people could get hurt (or die), our reputation would go to sh!t, we would lose $$$, might get sued, etc. In the end, we would go out of business. So, I wait until the design is perfect and test the crap out of the product before it goes to market, rather than leaving it up to my customers.

 

Don't get me wrong, Mastercam has helped make us a buttload of money over the past decade and a half. But I will wait until the complaints and subsequent "fixes" for X7 die down a bit before I start using it everyday. Hopefully, that is sooner than later.

 

Regards,

Bucktruck

[Jim Evans from CNC Software]

bucktruck are you running X7? If so can you give me some idea as to the issue you had or are having?

[CALLIESPRO]

Jim,

 

I sent a file on the 10th and I haven't heard from anybody or seen anything on here.

 

I am still having a lot of problems with the verify.

[Jim Evans from CNC Software]

Matt, I see we received it and one of my guys has looked at it and it looks like it was forwarded for another set of eyes to check out. I will followup with him and have him get back to you today.

[premomoto]

What was the problem with toolpath filtering?

 

It wouldn't retract all the way and plow through the part.

[justinu]

I am now having problems with a simple backplot not working after this fix. Not to mention that verify works no better... put it back the way it was please!!