Inactive dealer/reseller

[NSR]

I am writing this message out my frustration with my dealer (do not want to publicize the name). I do not get any sort of support (developing post processors, answering questions on time).

I request advise from the experienced members like you..

 

Thanks,

[chris m]

My advice is to avoid making any further negative statements as people tend to freak out about reseller comments [s4A Rocks!].

 

What sort of help are you looking for?

 

You've come to the right place, just keep it positive until you've established yourself a little

 

C

[Philcott]

NSR,

 

I would think you should talk about your frustrations directly with CNC software.

 

It is good you didn't mention names and such in here as those type of problems should be directed upstairs.

 

If you are having troubles using the software then you should give us a chance to get you going. We can help in many ways (please don't ask for a free post though) if we know what you need help with.

 

Good Luck

 

Phil

[Philcott]

Hi Chris,

 

Are you name dropping again??

quote:

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[s4A Rocks!]

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Phil

[chris m]

quote:

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Are you name dropping again??

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Of course [s4A Rocks!]

 

That's Services 4 Automation for those who don't habla

 

C

 

P.S. Barefoot CNC is a pretty cool group (plug, plug; where's my shirt?) as well

 

 

Gotta keep those employment options open

[Guest CNC Apps Guy 1]

Yeah,

 

Honestly CNC Software is who you want to contact in such cases. They'll be able to help remedy the situation one way or another.

 

HTH

[McRae]

Quick Chris - Lock it up....

[Fig sign]

NSR !

 

Sorry to hear that you have problems .

First of all run fast to read FAQ .

You can easily find it it spread all over here .

A little Quote :

quote:

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11. Issues with your reseller should be resolved directly with your reseller and/or CNC Software. Airing out your issues using the forum will not be tolerated.

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If you have problems adress CNC Software privatly .

If U `ll make a mistake ,start bashing your dealer ,program ,or make some other "funky "

things your will be flamed ,bonked or abused by others .

You see Rules R rules anyway!

ANd many of the men that helping champions R dealers !

quote:

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I do not get any sort of support (developing post processors, answering questions on time).

I request advise from the experienced members like you..

 

---

This is your point of view your dealer may have an opposite and very legitment too.

I don`t mind .

You came to forum for a help ,right ?

This is my advice :

Ask your questions (spec) !

You`ll get a help .

If you want to be a flame hero - you`ll not be the first and the last

 

Iskander singing : So if you turn on the something good ...

[Bullines]

Item 11 of the Forum Guidelinesclearly states:

 

11. Issues with your reseller should be resolved directly with your reseller and/or CNC Software. Airing out your issues using the forum will not be tolerated.

[Philcott]

Lets give NSR an chance to come back and see what he has to say before jumping all over him. We have all been frustrated. Maybe we can help him over the hump.

 

Phil

[iowajim62]

Hi Phil,

 

quote:

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We have all been frustrated.

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Know it all too well.

Hang in there NSR.

Welcome to the Forum.

[Trevor Bailey]

Chris, we are having new shirts/logos made as we type here. Start checking the mail real soon .

 

This is not the place to berate your reseller. If you can not handle it "personally", then take matters up with CNC. If you have a valid question, state it and you will get your answer. As you should have seen as of late postings, if you come in here with a bad attitude you will get flamed.

 

[ 01-15-2004, 06:24 PM: Message edited by: Trevor, from Barefoot CNC ]

[chris m]

XXL

 

Thanks again

 

Hi Katie

 

C

[Trevor Bailey]

I have been tumbling the thought in my head about posting a picture in here of Katie. I think I will go ahead and do it.

 

She is going to kill me.

[TREV]

nsr,

where about in pa are you located? my reseller is tremendous when it comes to help and answering questions. (insert plug .. INNOVATIVE SOLUTIONS)

if your looking for a hand out i dont think any reseller will do exactly that thou.

what are you having trouble with?

 

keep your head up,

trevor

[Rekd™]

quote:

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Chris, we are having new shirts/logos made as we type here. Start checking the mail real soon

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'Rekd teh Chopped Liver?

[Ripper3785]

quote:

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Chris, we are having new shirts/logos made as we type here. Start checking the mail real soon

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Ripper teh customer..

[Brendan P]

quote:

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Lets give NSR an chance to come back and see what he has to say before jumping all over him. We have all been frustrated. Maybe we can help him over the hump.

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Good call on this one Phil.

quote:

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Of course [s4A Rocks!]

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Smoochie Smoochie Peter.

 

nsr,welcome.

You came to a great place,take 1 thing at a time and you will be ridden of your frustrations.

[crazy^millman]

We are all open ears to help you. Please don't be one fo the dozen we have seen latley coming in here ot bitch one time to never be heard from again. If this does happne this is probaly the same thing you have dome to your dealer which is problat if so why he has not helped you can't fix it if you dont know what to fix!!!!

 

Crazy Millman

[chris m]

quote:

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Smoochie Smoochie Peter

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Actually; smoochie smoochie Steve

 

Peter's just a hired hand...

 

C

[Jimmy Wakeford from Barefoot CNC]

NSR,

 

What oyu need to do is come here and ask questions. And you'll get help.

[Camdude®]

NSR,

as a dealer in pa. i am concerned that you are not receiving help with your issues. there are a couple of dealers in pa. and i need to know if you

are a customer of ours. We pride ourselves here at offering superior tech support. please call me at the number listed in my profile.

[TREV]

nsr,

where did you go ? compared to others you have not been treated to bad with your vent about resellers. people here have been trying to help a little and yet you reply to no one. what gives?

trevor

[Katie Wakeford from Barefoot CNC]

Chris, need you to email me an address again, I have been extremely busy, sorry for the delay.

 

quote:

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I have been tumbling the thought in my head about posting a picture in here of Katie. I think I will go ahead and do it

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Trevor, you post that pic, and I will kill you jk, but you better not do it.

 

katie teh boss lady

[Brendan P]

quote:

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Trevor, you post that pic, and I will kill you jk, but you better not do it.

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Do it!